Psychological contract and organizational commitment

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Psychological contract and organizational commitment 저자: Mind Map: Psychological contract and organizational commitment

1. 4 types of psychological contracts  transactional, transitional, relational and balanced Breach (cognitive) vs. violation (emotional) 3 types of commitment  affective, normative and continuance Contract breach affects the employees’ level of organizational commitmen

2. Post violation Model

2.1. 4 ends states after a contract breach

2.1.1. Thriving

2.1.2. Reactivation

2.1.3. Impairment

2.1.4. Dissolution

2.2. Theoretical frameworks

2.3. why that consequences?

2.3.1. 1. Brach implies unmet expectations → unmet expectations are known to affect job satisfaction and performance 2. Breach decrease trust → trust affects outcomes 3. When the organization fails to deliver on their side of the deal, perceived inequity follows as a result

3. Breaches and violations

3.1. Contract breaches

3.1.1. COGNITIVE FOCUS

3.2. 69%

3.2.1. Antecedents

3.2.2. Response to breaches

3.3. Contract violations

3.3.1. AFFECTIVE REACTIONS

4. Characteristics of the P.C (Rousseau)

4.1. 1. Subjective beliefs

4.2. 2. Implicit and explicit promises

4.3. 3. Perceived agreement

4.4. 4. Mutual obligations – an exchange relationship, conditional promises

4.5. 5. Dynamic and changing

4.6. 6. Vulnerable, possible loss of trust

5. Types of contract

5.1. Specified

5.1.1. Transactional (new deal)

5.1.1.1. Balanced (Trasaccional + Relational)

5.2. o

5.2.1. Short term

5.2.1.1. Long term

5.3. Unspecified

5.3.1. Transitional

5.3.1.1. Relational (old deal)

6. Experiences that can influence commitment

7. Organizational Commitment

7.1. Affective

7.2. Continuance

7.2.1. Measuring organizational commitment

7.3. Normative

8. DEFINITION

8.1. An implicit contract between an individual and his organization which specifies what each expect to give and receive from each other in the relationship (Kotter)

8.2. A belief that some form of promise has been made and the terms and conditions of the contract has been accepted by both parties (Robinson and Rousseau)

9. Managing the P.C

10. Antecedents

11. HOW DO PSYCHOLOGICAL CONTRACTS AFFECT COMMITMENT?

11.1. Summary