1. ORDER
1.1. PO AWARDED
1.1.1. PO REVIEW
1.1.1.1. VERIFY REQUIREMENTS
1.1.1.2. PLAN MITIGATION STEPS
1.1.1.3. IDENTIFY EXCEPTIONS
1.1.2. CUSTOMER NEGOTIATIONS
1.1.3. ORDER CONCESSIONS
1.2. PROGRAM PLANNING
1.2.1. PO ACCEPTANCE
1.2.2. PLANNING
1.2.2.1. PE-00002
1.2.2.1.1. CREATING A WORK ORDER
1.2.2.2. RELEASE WORK ORDER
1.2.2.2.1. SOLID JOBS
1.2.2.3. PROCURED ITEMS/SUBCONTRACTING PROCESS
1.2.2.3.1. PE-00005 SUBCONTRACTING
1.3. OPERATIONS
1.3.1. MANUFACTURE PRODUCT
1.3.1.1. WHEN APPLICABLE
1.3.1.1.1. PROCURE ITEMS
1.3.1.1.2. PULL FROM INVENTORY
1.3.2. INSPECTION
1.3.3. SHIP PRODUCT/S
1.4. ECO
1.4.1. PO LEVEL
1.4.2. JOB LEVEL
2. POST DELIVERY
2.1. ISSUES
2.1.1. CAPA
2.1.1.1. Corrective And Preventative Action
2.1.1.1.1. Multiple NCRs
2.1.1.1.2. Customer- issued SCAR
2.1.1.1.3. Negative Survey
2.1.2. Non-Conformance Report
2.1.2.1. Customer Complaints
2.1.2.2. Internal Issues
2.2. POST MORTEM & RESOLUTION
3. DEDICATED SUPPORT TEAM
3.1. SALES ACCOUNT MANAGER
3.2. PROJECT ENGINEER
3.3. PROJECT MANAGER
3.4. PROJECT SPECIALIST
3.5. PRODUCTION PLANNER
3.6. PROCESS MANUFACTURING ENGINEER
4. QUOTE
4.1. TRIAGE
4.1.1. DEFINE SIMPLE
4.1.1.1. STANDARD
4.1.1.1.1. CURRENT
4.1.1.1.2. ONLINE AUTOMATED
4.1.1.2. ADVANCED
4.1.1.2.1. TECHNOLOGIES
4.1.1.2.2. MATERIALS
4.1.1.2.3. OPERATIONS
4.1.1.3. CUSTOM
4.1.2. PE ASSIGNMENT
4.1.2.1. BY CAPACITY
4.1.2.1.1. COMPLEXITY
4.1.2.1.2. YTD vs GOAL
4.1.2.2. SKILLS MATRIX
4.1.2.2.1. SPECIALTY GROUP
4.1.2.2.2. BY INDUSTRY
4.1.2.2.3. BY TECHNOLOGY
4.2. GATHER INFO
4.2.1. PE-00001
4.2.1.1. PREPARING A QUOTE
4.2.2. OPPORTUNITY QUALIFYING FORM
4.2.2.1. Sales to Complete
4.3. REVIEW REQUIREMENTS & RISKS
4.3.1. RISK ASSESSMENT
4.3.1.1. IQS Risk Matrix
4.3.2. "MUST HAVE" REQUIREMENTS
4.3.2.1. MATERIAL & PROCESS SPECS
4.3.2.2. SUPPLIER RFQ
4.3.2.2.1. 80/20 REVIEW
4.3.2.2.2. SUBCONTRACTING WI
4.4. QUOTE SET-UP/UPDATE
4.4.1. SYSTEM & POLICY GATES
4.4.2. SYSTEM FEATURES & PERFORMANCE
4.4.2.1. ASSEMBLIES
4.4.2.2. CHECKLISTS
4.4.2.3. E-NOTES
4.5. STRATEGY
4.5.1. SALES
4.5.2. DOLLAR THRESHOLD
4.5.2.1. Discount Strategy
4.5.3. MANUFACTURING
4.6. SUBMIT QUOTE
5. Systems
5.1. Quotes
5.1.1. Integrated Quoting Software
5.1.1.1. Prepare and Finalize a Quote
5.2. SJ
5.2.1. SolidJobs
5.2.1.1. Convert the Quote to a Work Order
5.3. Contracts
5.3.1. Electronic Major Contract Review
5.4. Issues
5.4.1. Mid-job/Post delivery
5.4.2. Issued Internally/Externally
5.5. Resources
5.5.1. Marketing
5.5.1.1. TPDs
5.5.1.1.1. Technical Product Documentation / Technology Definition
5.5.2. Project Engineering
5.5.2.1. Work Instructions
5.5.2.2. Uncontrolled References