Technical Comm in the 21C
저자: Nicole Rogers
1. ACTIVITIES
1.1. Planning
1.2. Researching
1.3. Organizing
1.4. Drafting
1.5. Designing
1.6. Integrating Visuals
1.7. Revising
1.8. Rewriting
1.9. Editing
1.10. Testing
2. CHARACTERISTICS
2.1. Rhetorical
2.2. Audience Centered
2.3. Technology Oriented
2.4. Ethical
2.5. Research Oriented
2.6. Professional
2.7. Visual
2.8. Design Centered
2.9. Concise
3. AUDIENCE
3.1. Internal/External
3.2. Subject Knowledge
3.3. Expectations/Attitudes
3.3.1. Postitive
3.3.2. Negative
3.3.3. Neutral
3.4. Use of Document
3.5. Multiple Audience
3.6. Transnational Audience?
4. Rhetorical & Workplace: PROBLEM SOLVING
4.1. PSA
4.1.1. Plan
4.1.1.1. Exigency or Reason
4.1.1.2. Goals &
4.1.1.2.1. Purpose:
4.1.1.3. Stakeholders needs
4.1.1.4. Ethical Choices
4.1.1.5. Formats & Delivery
4.1.1.6. Information
4.1.1.7. Technologies
4.1.2. Research
4.1.3. Draft
4.1.3.1. Confirm goals/purposes/format/delivery
4.1.3.2. Organize & draft
4.1.3.3. Design & arrange
4.1.3.4. Integrate visuals
4.1.4. Review
4.1.4.1. Test usability
4.1.4.2. Peer feedback
4.1.4.3. Revise & rewrite
4.1.4.4. Edit/ensure correctness
4.1.5. Distribute
4.1.5.1. Attachments?
4.1.5.2. Appropriate means transmit
4.1.5.3. Transmit to audience
4.1.5.4. Follow-up
4.1.5.5. Assess outcoms/further corresp needed?