The Change Journey
저자: holger nauheimer
1. Application
1.1. Small or large workshop
1.2. Dialogue
1.3. Design of a route
1.4. Action plan
1.5. Reiterations
2. Usability and Design
3. Background
3.1. Complexity science
3.2. Management in times of uncertainty
3.3. Many change models
3.4. Need for engaging staff
4. The Map
4.1. 6 principles
4.2. 23 places
4.3. 4 questions per place
4.4. Process
4.5. Tools
