SaaS - Support / CRM
저자: Clement Vouillon

1. Support
1.1. crowdsourced Support
1.1.1. CrwdServ
1.2. predictive
1.2.1. Snap Support
1.3. messaging
1.3.1. Casengi
1.3.2. Chatlio
1.3.3. HeyHi
1.4. Support Platforms
1.4.1. intercom
1.4.2. FreshDesk
1.4.3. GetSatisfaction
1.4.4. Uservoice
1.4.5. Zendesk
1.5. Live Chat
1.5.1. Olark
1.5.2. iAdvize
2. CRM
2.1. NPS
2.1.1. Delighted
2.1.2. AskNicely
2.1.3. Staismeter
2.2. Customer Success
2.2.1. Bluenose
2.2.2. Preact
2.2.3. Insideviews
2.2.4. gaininsight
2.2.5. Sparked
2.2.6. Totango
2.3. Utility
2.3.1. Data Cleansing
2.3.1.1. DataDoctor
2.4. Lead Scoring
2.4.1. Datatrics
2.4.2. FlipTop
2.5. churn
2.5.1. ChurnSpotter
2.5.2. Framed.io