Touchpoints
저자: Robert Baldinger
1. Social
1.1. Facebook
1.1.1. Page
1.1.1.1. Info pages
1.1.1.2. Signups/Requests
1.2. All Other
1.2.1. Post links
1.2.1.1. Forms/Web/Emails
2. Web
2.1. Contact us
2.2. CTA
2.2.1. Download
2.2.2. Sign up
2.2.3. Book/order
2.3. Web tracker
2.4. Drip campaign
3. Events
3.1. Invite/register
3.2. On site
3.3. After: evaluation
3.4. Mobile App
4. Transactional
4.1. Delivery satisfaction survey
4.2. Welcome/Good bye
5. Push marketing
5.1. Newsletters
5.2. Press release
6. Video/media
6.1. email/web content
7. SO Trigger Forms
7.1. Processes to start from Super Office Contact
8. HR
8.1. Surveys
8.2. Invitations
8.3. Competitions/Information/Notifications
9. Off line
9.1. QR codes
9.1.1. Forms and landing pages