1. Fulfillment Route
1.1. Clipper
1.2. Guernsey
1.3. Mixed
2. pre order
2.1. multi item
2.1.1. full ship
2.1.1.1. exchange
2.1.1.1.1. exchange
2.1.2. partial ship
2.1.3. partial cx
2.1.3.1. call centre
2.1.3.2. fulfilment
2.1.4. full cx
2.1.4.1. call centre
2.1.4.2. fulfilment
2.2. single item
2.2.1. ship
2.2.1.1. exchange
2.2.1.1.1. exchange
2.2.2. cancel
2.2.2.1. call centre
2.2.2.2. fulfilment
2.3. price reduction
2.3.1. single item
2.3.1.1. email for order line reduced
2.3.2. multi item
2.3.2.1. email per item reduced
3. normal
3.1. bundle
3.1.1. ship
3.1.1.1. exchange
3.1.1.1.1. exchange
3.1.2. cancel
3.1.2.1. call centre
3.1.2.2. fulfilment
3.2. multi item
3.2.1. full ship
3.2.1.1. exchange
3.2.1.1.1. exchange
3.2.1.2. partial return
3.2.1.3. full return
3.2.2. partial ship
3.2.3. partial cx
3.2.3.1. call centre
3.2.3.2. fulfilment
3.2.4. full cx
3.2.4.1. call centre
3.2.4.2. fulfilment
3.3. single item
3.3.1. ship
3.3.1.1. return
3.3.1.2. exchange
3.3.1.2.1. exchange
3.3.1.2.2. return
3.3.2. cancel
3.3.2.1. call centre
3.3.2.2. fulfilment