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Hotel service 저자: Mind Map: Hotel service

1. Hotel Staff (Personnel)

1.1. Housekeeping

1.1.1. lead housekeeper

1.1.2. housekeeper

1.1.3. floor maid

1.1.4. chambermaid

1.1.5. laundry maid

1.2. Guest service

1.2.1. receptionist

1.2.2. telephonist

1.2.3. general manager

1.2.4. assistant manager

1.2.5. accountant

1.2.6. cashier

1.3. Front office

1.3.1. door attendant

1.3.2. bellboy

1.3.3. porter

1.3.4. concierge

1.3.5. lift attendant

1.4. Security

1.4.1. security guard

1.5. Restaurant \kitchen

1.5.1. restaurant manager

1.5.2. head chef

1.5.3. head waiter (waitress)

1.5.4. barman (barmaid)

2. Types of hotels

2.1. commercial hotel.

2.2. hostel.

2.3. congress hotel.

2.4. airport hotel.

2.5. resort hotel.

2.6. luxury hotel.

2.7. motor hotel.

2.8. motel.

2.9. spa hotel.

2.10. B&B (bed and breakfast) hotel.

3. STAR RATING

3.1. 1 STAR

3.2. 2 STARS

3.3. 3 STARS

3.4. 4 STARS

3.5. 5 STARS

4. Hotel rooms

4.1. Procedure room

4.2. Banquet room (hall)

4.3. Conference room (hall)

4.4. Exhibition (display) room (hall)

4.5. Reception room (hall)

4.6. Fitness room