MyHealth

1. Cases

1.1. Katherine, parents of small kids

1.2. Bill, business traveler

1.3. Will, a student

1.4. Ann, a caregiver

2. MyHealth

2.1. online appointment scheduling

2.2. Online billing in detail

2.3. Appointment reminders

2.4. ability to communicate with nurse

2.5. Detail records of visits, Dr notes and imaging

2.6. List of medications and refill orders

2.7. Patient communication

3. Patients

3.1. calling nurse

3.2. Diagnosis

3.3. Needing access to records

3.4. RX refills

3.5. Missing Appointments

3.6. Bills not received or paid

4. Healthcare Office

4.1. unneeded visits

4.2. poor communication wth patients

4.3. training

4.4. technology, coding

4.5. HIPAA

4.6. Government Regs for involvement

4.7. Billing