1. Yahya (Customer benefits)
1.1. online Booking
1.1.1. haircut request
1.1.1.1. haircut style
1.1.1.1.1. shave
1.1.1.1.2. skin fade
1.1.1.1.3. beard trim
1.1.1.2. haircut fee
1.1.1.3. photos for visual
1.1.2. cancellation
1.1.3. reoccurring booking
1.1.4. reschedule booking
1.1.5. see availability / no wait
1.1.6. Online consultaton
1.1.7. special consideration
1.2. payment
1.2.1. paypal
1.2.2. WeChat
1.2.3. Master/visa card
1.3. service delivery
1.3.1. GPS tracking
1.3.2. home shipping
1.3.3. premium shipping
1.3.4. overseas shipping
1.4. contact
1.4.1. Email
1.4.2. Live chat
1.4.3. Skype or Zoom consultation
1.4.4. phone calls
1.5. User Experience
1.5.1. Compatiable with multiple OS and devices
1.5.2. Good domain to ensure connection
1.5.3. feedback surveys
1.5.4. use proven design style and techniques
1.5.5. Customer support
1.6. Online shopping
1.6.1. Hair care products
1.6.2. Hair tools
1.6.3. featured product
1.6.4. Hair accessories
1.7. Information and updates
1.7.1. latest updates
1.7.1.1. new store openings/closer
1.7.2. newest products
1.7.2.1. new added brands
1.7.3. special deals/offers
2. Steve (Security)
2.1. Solid domain
2.1.1. better protection
2.2. 3rd party software and plug-ins
2.2.1. Constant updates
2.2.1.1. Improve weakness and vulnerability points
2.2.2. SSL certificate and encryption keys
2.2.3. Web virus scanners
2.2.4. Web application firewall
2.2.5. Shopping Cart plug-ins
2.2.5.1. Content Manage System
2.2.5.1.1. WordPress
2.2.5.1.2. Magento
2.2.5.1.3. Adjust CMS settings
2.2.6. Human verification (reCAPTCHA)
2.2.6.1. bots and spams
2.3. Firewall device
2.3.1. load balancing prevent DDos attacks
2.4. Redundancy
2.4.1. Off site backup
2.4.1.1. Tape drives
2.4.1.2. USB external drives
2.4.2. RAID configuration if local server exists
2.4.3. Cloud servers and backup
2.4.3.1. Could be unsafe to do Cloud servers own all data uploaded
2.5. User security
2.5.1. support different OS and device
2.5.2. two step verification
2.5.2.1. authenticators
3. Victor (Staff benefits)
3.1. Finance
3.1.1. MyOB(cloud service)
3.1.1.1. receipts
3.1.1.2. expense
3.1.1.3. payslips
3.1.1.4. rosters
3.2. Bookings
3.2.1. type of haircut
3.2.1.1. trim
3.2.1.2. fade
3.2.1.3. buzz cut
3.2.2. choosing your barber
3.2.2.1. option 1
3.2.2.2. option 2
3.2.2.3. option 3
3.2.3. have automatic bookings for regular customers
3.2.4. cancelation fees
3.2.5. shows opening hours
3.3. Advertisment
3.3.1. Increase visibility
3.3.1.1. instagram
3.3.1.2. facebook
3.3.2. notifications via mobile or email
3.4. Information and updates
3.4.1. auto updates
3.4.2. special deals