1. MPA Community Engagement Department
1.1. Cultivate Singaporeans love and passion for all things Maritime
1.2. Encourage the public to participate in maritime events, view exhibitions and conventions being held
1.2.1. Example: Singapore Maritime Gallery
2. Government
2.1. Land Transport Authority (LTA)
2.1.1. Due to regulatory issues and authorities
3. Customers
3.1. to develop and promote Singapore as a global hub
3.2. foster growth
4. Employees
4.1. enforce good working environment
4.2. ensure increased standard of business conduct
5. Maritime Community
6. Ship Surveying
6.1. The Marine Surveyor
6.1.1. Complies with the classification society's roles for construction & outfitting
6.1.2. Conduct survey to see if the ship is seaworthy
7. Ship Financing
7.1. Singapore Exchange Limited (SGX)
7.1.1. foster growth in Singapore's shipping finance sector
7.1.2. works closely with MPA
7.1.3. ensure the operation of all agencies are carrying duties lawfully
8. Maritime Events
8.1. Singapore Maritime Foundation
8.1.1. Host regional and international events
8.1.2. To engage in business and social networking
8.1.3. Exchange knowledge
9. Ship Owners
9.1. Example: Maersk
9.1.1. Need MPA Flag State Control Department to provide with qualified surveyors to carry out surveys and certification for Singapore registered ship
9.1.2. Need to declare the arrival of inbound vessel within 24 hours of the ship's arrival in Singapore
10. Maritime Law
10.1. Maritime Law Assosciation of Singapore
10.1.1. Ensure laws are being adhered
11. Bunkering Services
11.1. Ocean Bunkering Services
11.1.1. Providers of bunkering services; Bunker suppliers, bunker craft operators, bunker surveyors and surveying companies need the license from MPA to operate in the Port of Singapore
11.1.2. MPA act as promoter and regulator of the bunkering industry
11.1.3. Compile statistics and provide information on different aspects of bunkering
12. Regional Headquarters
13. Ship Management
13.1. Example: Wilhemson, Thome Ship Management
13.1.1. Ensure the ship managed are adhering to laws
13.1.2. Need MPA for crew change in Port of Singapore
13.1.3. To register the ship with a country or flag state - MPA Singapore Registry of Ships
14. Vendors
14.1. Eastern 1961 and Reefertec
14.1.1. to ensure efficient provision and services
15. Ship Agents
15.1. Example: Mediterranean Shipping Co. (Singapore), Ben Line Agencies
15.1.1. Need to liaise with MPA to arrange and ensure that berths and stevedores are ready for a ship at the allotted time
15.1.2. Might require MPA e-services portal; Marinet to declare the arrival of inbound vessel within 24 hours of ship's arrival in Singapore
15.1.3. Liner Agent : MPA needs the correct paperwork for every shipment which includes
15.1.3.1. The identity of ownership of the goods
15.1.3.2. Record the precise description and weight
15.1.3.3. Make accurate details of destination
15.1.3.4. Ensure all legal obligations are met
15.1.4. Need MPA to issue Port Clearance Certificate
16. Seafarers
16.1. Captains, Chief officers, Engineers, Cadets
16.1.1. Obtain valid certification or endorsements which are issued by the Training Standards Department of MPA (TSD) - valid COC endorsement which comply with STCW
16.1.2. Need MPA to re-validate COC every 5 years after passing the requirements
16.1.3. TSD has to oversee maritime training and certification of seafarers
17. Maritime Education
17.1. Singapore Maritime Foundation, Universities, SMA, Wavelink Maritime Institute, ITE, Secondary Schools
17.1.1. Schools need MPA to have such activities and conventions to educate allow students to learn more about the Maritime Industry, education pathways and scholarships available as well as career opportunities
17.1.2. Example: Maritime Youth Network, Singapore Maritime Trail, Maritime Dialogue, Amazing Maritime Challenge, Maritime Conventions
17.1.3. MPA needs the participation of schools and students to take part and attend activities that are conducted by them