1. Cross-cultural communication
1.1. Fons Trompenaars
1.1.1. Boek: Riding the Waves of Culture
1.1.2. Model: zeven dimensies van cultuur
1.2. Geert Hofstede
1.2.1. Hofstede's Framework for Assessing Culture (vijf dimensies)
1.2.1.1. * individualism vs. collectivism; * power distance; * uncertainty avoidance; * masculinity vs. femininity; and * long-term vs. short-term orientation.
2. Cross-Cultural User-Experience Design
2.1. Aaron Marcus
2.1.1. Slides
3. Webdesign
3.1. Kort overzichtsartikel
3.2. Vermijd eenzijdig beeldgebruik
3.2.1. http://jcmc.indiana.edu/vol11/issue1/wuertz.html
3.3. 75% of Internet users are non-English speaking
3.4. Look at these aspects:
3.4.1. Metaphors
3.4.1.1. example: shopping cart
3.4.2. Navigation
3.4.2.1. examples
3.4.3. Interaction
3.4.4. Appearance
3.4.4.1. Colors
3.4.4.1.1. examples
4. Richard Ishida, W3C Internationalization Activity
4.1. Practical & Cultural Issues in Designing International Web Sites
4.1.1. slides
4.1.2. Linguistic Issues
4.1.2.1. Enable code translatability right from the start.
4.1.2.2. Don't presume international users can change their settings in an English interface
4.1.3. Cultural issues
4.1.3.1. example: addresses are very differently written
4.1.3.2. example: Japanese ok symbol is different
4.1.3.3. Be careful with symbols based on body language
4.1.3.4. example: left and right in graphs
4.1.4. Recommendations