Loyalty Scheme [Reward Points Ultimate]

1. Scheme Key Points

1.1. Reward Points for purchasing products

1.2. Use points to buy products or get direct discount for orders

1.3. Multiple tiers to categorize frequent customers

2. Loyalty Program

2.1. General Configurations

2.1.1. Base Ratios

2.1.1.1. Earning

2.1.1.1.1. Spend 100,000 vnd for 10 points

2.1.1.2. Spending

2.1.1.2.1. Spend 10 points for 100,000 vnd discount

2.1.2. Points expiry

2.1.2.1. 3 months

2.2. Tiers

2.2.1. 4 tiers

2.2.1.1. #1

2.2.1.1.1. Normal

2.2.1.2. #2

2.2.1.2.1. Silver

2.2.1.3. #3

2.2.1.3.1. Gold

2.2.1.4. #4

2.2.1.4.1. Platinum

2.2.2. Tier benefits

2.2.2.1. #1

2.2.2.1.1. Normal

2.2.2.2. #2

2.2.2.2.1. Silver

2.2.2.3. #3

2.2.2.3.1. Gold

2.2.2.4. #4

2.2.2.4.1. Platinum

2.3. Other promotions using points

2.3.1. #1

2.3.1.1. Buy special products for points

2.3.2. #2

2.3.2.1. Additional points for products

2.3.3. #3

2.3.3.1. Additional points if cart total exceeding a specific amount

2.3.4. #4

2.3.4.1. Additional points if customer pays for the order online

2.3.5. #5

2.3.5.1. Reward points for customer referrals

2.3.6. #6

2.3.6.1. Points for product reviews

2.3.7. #7

2.3.7.1. Points for signing up

3. Other out of scope

3.1. #1

3.1.1. Refund Coupon sau khi đã ra DO

3.1.1.1. Không cần nữa

3.1.1.2. Hướng xử lý: tạo promotion/coupon mới và phát lại cho khách hàng

3.2. #2

3.2.1. e-warranty

3.3. #3

3.3.1. thể hiện thời gian xử lý đơn hàng

3.4. #4

3.5. #5

3.5.1. Chi phí extension Order attribute