Quality management and beyond: the current situation and future perspectives

1. The purpose of this mind map is to show the effects of quality management in performance by examining the benefits that can be achieved through the ISO 9001 standard and the potential impact of the management of quality in environmental management and social responsibility.

2. EFFECTS OF QUALITY ON ENVIRONMENTAL MANAGEMENT AND SOCIAL RESPONSIBILITY you can find a series of similarities between the management of quality and management systems environment, which can explain the advantages of implementing a system integrated or management effects of quality in environmental management.

3. the benefits most analyzed by investigators in the case of ISO quality management system 9001 are efficiency improvement and profitability.

4. other benefits analyzed for ISO 9001 include participation market, sales and quality of the product.

5. Other clear benefits of ISO 9001 standard on certain topics, such as efficiency, employees, systematization, clients and other interest groups, which means that, in terms general, companies certified experience a improvement in terms of people, operational performance and concerned parties.

6. lto application of knowledge acquired about the management of the quality to environmental management and social responsibility cangenerate significant benefits. Consequently, when there is a full implementation and correct management of the quality, and changes in social practices.

7. PROCESS MANAGEMENT. organizational design of the companies acquires increasing relevance in terms of quality, effectiveness and efficiency, optimizing resources, not only material but also human and financial