1. Big Clients
1.1. Cleveland Clinic
1.2. Johns Hopkins
1.3. Cedars-Sinai
1.4. Kaiser Permanente
1.5. Dartmouth-Hitchcock Medical Center
1.6. University of California
2. Emerging Competitor Coalition
2.1. CommonWell Health Alliance
2.1.1. McKesson
2.1.2. Allscripts Health Solutions
2.1.3. Cerner
2.1.4. Athenahealth
2.1.5. Greenway Medical Technologies
3. Evaluation/Study
3.1. 59/154 (35%) Physicians responses
3.2. 87% rated Epic as good/excellent
3.3. 12% - changed medications based on epic alerts
3.4. 15% - followed Epic evidenced-based alerts
3.5. 6% - thought Epic was inferior to paper charting
3.6. 13% - thought Epic is equal to paper charting
3.7. 87% - thought Epic improved patient care
3.8. 87% - thought billing was more appropriate
3.9. 63% - thought Epic decreased their errors
3.10. 46% - thought training was inadequate
3.11. 75% - thought would benefit from additional training
4. About Epic
4.1. Founded by Judith Faulkner in 1979
4.1.1. BS Math from Dickenson College, Penssylvania
4.1.2. Masters in Computer Science in Wisconsin
4.1.3. Net worth of $1.7 M per Forbes Mag
4.1.4. Only woman billionaire to establish tech corp
4.1.5. Serves in government committee for standards for exchange of patient information
4.2. Based in Verona, Wisconsin
4.3. Offices in Netherlands & Dubai
4.4. Earned $1.2 B in 2011
4.5. Software is based on MUMPS
4.5.1. Massachusetts General Hospital Utility-Programming System
5. Strengths Vs Weaknesses
5.1. Strengths
5.1.1. Timeliness of products
5.1.2. Spans clinical and revenue areas
5.1.3. Quick to implement
5.1.4. Easy to use with training
5.1.5. Customer focus
5.1.5.1. what, how, when, why, where, who
5.2. Weaknesses
5.2.1. Closed platform
5.2.2. Non-cloud based mainframe
5.2.3. Lacks adaptability
5.2.4. Lends itself to competitors
6. EpicCare EMR
6.1. Physician Group
6.1.1. Practice Management
6.1.1.1. Ambulatory Registration
6.1.1.2. Scheduling
6.1.1.3. Professional Billing
6.1.1.4. Call Management
6.1.2. Ambulatory EMR
6.1.3. Apps for outside the practice
6.1.3.1. Integrated PHR
6.1.3.2. Handheld mobile for providers
6.1.3.3. Physician access for iPad (Canto)
6.1.3.4. Freestanding PHR
6.1.3.4.1. MyLucy
6.1.3.4.2. EpicCare Everywhere
6.1.3.5. Services for Providers & Employers
6.1.3.5.1. PlanLink
6.2. Hospital
6.2.1. Inpatient EMR
6.2.1.1. Order manager
6.2.1.2. Chart reveiw
6.2.1.3. Template based documentation
6.2.1.4. Telemedicine options for video consults/remote monitoring
6.2.1.5. Medication reconciliation
6.2.1.6. Barcoding with 5 rights support
6.2.2. Patient Accounting & Patient Management
6.2.2.1. Enterprise Registration - Inpatient Access
6.2.2.1.1. ADT/Prelude Enterprise Inpatient Registration
6.2.2.2. Enterprise Scheduling
6.2.2.2.1. Cadence Enterprise Scheduling
6.2.2.3. Hospital Billing
6.2.2.3.1. Resolute Hospital Billing
6.2.2.4. Call Management
6.2.2.4.1. Customer Relationship Management/Call Management
6.2.3. Integrated Ambulatory EMR - for affiliates
6.3. Physician & Hospital
6.3.1. Ambulatory EMR
6.3.2. Practice Management
6.3.3. Hospital Billing & Admit-Discharge-Transfer (ADT)
6.3.4. Beyond the walls / Apps
6.4. Patient
6.4.1. MyChart
6.4.1.1. Schedule Appointments
6.4.1.2. View test results
6.4.1.3. Print growth charts
6.4.1.4. Receive & send messages to healthcare providers