1. user authentication
1.1. SSO User sign on across all apps and public websites
1.2. Multi-factor?
1.3. Orgs could create sub-accounts with roles to access purchased data (like the MBUA) ???
2. Personalisation
2.1. Custom content, alerts, recommendations
2.2. Profile management
2.3. Personalised dashboards
3. Search
3.1. Search across static content site and webstore, OBP / SMART
3.2. Save / share / export search results (wishlists)
3.3. Contextual page (search only in certain pages, sectors, ...)
3.4. AI search (conversational, learns from user behaviour, understand user intent)
3.5. Easy to tweak results (rules, relevance)
3.6. "Add to cart" from search results page
4. Shopping
4.1. Shopping cart process
4.1.1. Purchase as a guest
4.1.2. Easily editable shopping process
4.1.3. Adapted to different product types
4.1.4. Detailed analytics
4.1.5. Customer intelligence
4.1.6. Abandoned carts reminders to customers
4.1.7. A permanent single shopping cart for all public sites (SMART, Obp, iso.org, webstore)
4.1.8. Better handling of Free Standards like IWAs or JTC1 - simplified process in case of free standards.
4.1.9. Get quotes easily (no manual intervention needed)
4.1.9.1. Shipping cost calculation
4.2. Webstore account management
4.2.1. Licenses management
4.2.2. Order history
4.2.3. Easy reordering
4.2.4. Tickets / conversation history with Cust Service
4.3. Organise products according to different metadata
4.3.1. categories
4.3.2. tags
4.3.3. formats
4.3.4. languages
4.3.5. authors
4.4. DLM
4.5. discounts, coupons, vouchers
4.5.1. large purchases
4.5.2. educational
4.6. buy withdrawn standards
4.7. buy All standards in a series
4.8. buy Standards packaged with all amendments / corrections
4.9. Consolidated standards packages (include all amendments)
4.10. Red lines redux
4.10.1. can we make them more appealing
4.11. Advanced DRM (more than watermarking)
4.11.1. user can manage licenses (assign, revoke, transfer)
4.11.2. boost purchase of multiple licenses
4.12. Bundles / packages
4.13. Subscrptions
4.13.1. SMART
4.13.2. Standards
4.13.3. Country codes / Symbols
4.14. Timed access to products
4.14.1. buy a temporary license (1 month)
4.15. Preview before you buy
4.15.1. share preview with others (boss?)
4.16. Unfied platform (no zuora + ingenico + SF)
4.17. Graphical Symbols
4.18. Country Codes
4.19. Value added products
4.19.1. ex. bundles, video commented standards, handbooks
4.19.2. Buy series of standards
4.19.3. Redline versions (better)
4.19.4. Symbols
4.19.5. Country codes
4.20. Multiple versions of standard listed in a single page (one page per standard)
4.21. support for different delivery format (including videos (streaming))
4.21.1. PDF, EPUB, HTML, Redline
4.21.2. Access to an APP
4.21.3. VIDEO streaming
4.21.4. Online access
4.22. Easy cross-selling (e.g. add related standards to a buy page without need of a dev)
4.23. Standards wishlists (watch list)
5. Mailings
5.1. mailings based on user actions (eg abandoned carts, repeated visits)
5.1.1. Could replace Active Campaign?
5.2. Notifications / alerts (new standards, status changes, amendments, corrections
5.2.1. multichannel? mail, SMS; WHATSAPP; RSS.
5.3. sectorial newsletters
6. Performance
6.1. Front
6.1.1. Code optimization
6.2. infra
6.2.1. CDN
6.2.2. Block Bots
6.2.3. Cloud native?
7. Translation / Localisation
7.1. workflow to easily translate content without copy and paste (also for external user)
7.2. AI translations for the pages not translated by a human
8. Multilingual
8.1. easy-to-add new languages
8.1.1. possibly only on specific pages
9. Easy integration with other tools
9.1. Large App Marketplace to expand platform functionalities
10. AI
10.1. For editors /developers
10.1.1. Content editing
10.1.2. Proofreading
10.1.3. Automatic translations
10.1.4. SEO
10.1.5. Coding assistance
10.1.6. User/customer data interpretation
10.1.7. support for topics categorisation (SDG, climate leafs, sectors, TC, ICS)
10.1.8. Automatic enhancement of abstracts (most of the time are useless)
10.1.9. ???? Support for assigning ICS (now done by DIN)
10.2. For users
10.2.1. Sales recommendations
10.2.2. AI powered search
10.2.3. Customer service
10.2.3.1. AI CS bots
10.2.3.2. help center
10.2.3.3. AI Agents (not just answering, also performing tasks, like refunds)
10.2.4. Translations
10.2.5. Explain difficult documents (e.g. directives, pocosa..)
11. Catalogue currently used as a info tool for experts, partners, etc.
11.1. ex: SDG, "climate leaf"
11.2. stage of development
12. Sharing platform for members (current ISO Connect)
12.1. Can we find a platform that would also work for this?
13. Design system
13.1. Could rules be integrated in the editor's tools?
14. Headless CMS
15. Data Loader
15.1. possibility to select data to display without ITS intervention
16. Widely used technology
16.1. More public shared knowledge (substack, etc)
16.2. Easier to find consultants (possibly cheaper)
17. Accessibilty
18. SMART
18.1. Integrate SMART
19. Decommission OBP
19.1. National webstores?
19.1.1. National adoptions