1. Цели
2. Задачи
3. Содержание
3.1. Intro
3.1.1. Course Review
3.1.2. Pros/Cons
3.1.3. Ethics
3.1.3.1. Privacy
3.1.3.2. Confidentiality
3.1.3.3. Anonimity
3.1.3.4. Debriefing
3.1.3.5. Informed consent
3.1.3.6. Netiquette
3.1.4. Bibliography
3.2. Sampling
3.2.1. Источники данных
3.2.1.1. mailing lists
3.2.1.2. Forums
3.2.1.3. Blogs
3.2.1.4. IRC
3.2.1.5. e-mail
3.2.2. Representativeness
3.2.3. Recruitment
3.2.4. Identity verification
3.2.5. Responce rates
3.2.5.1. Checklists
3.2.6. Incentives
3.2.7. Bibliography
3.3. Questionnaries
3.3.1. Avantages/Disadvantages
3.3.2. Types of questionnaires
3.3.3. Design
3.3.3.1. Appearance
3.3.3.2. Content
3.3.4. Implementation
3.3.4.1. piloting
3.3.4.2. evaluation
3.3.4.3. analysis
3.3.5. Bibliography
3.4. Интервью
3.4.1. Advantages/disadvantages
3.4.2. Types
3.4.3. Design
3.4.4. Review
3.4.5. Bibliography
3.5. Наблюдения
3.5.1. Bibliography
3.6. Content-Analysis
3.6.1. Bibliography
3.7. Discourse-Analysis
3.7.1. Bibliography
3.8. HNA
3.8.1. Bibliography
3.9. Network Analysis
3.9.1. Bibliography
3.10. Online Focus Groups
3.10.1. Bibliography
3.11. Panels
3.11.1. Bibliography
3.12. Experiments
3.12.1. Bibliography