Communication, how society shares and develops its ideas.
作者：Antione Jackson
1. "Through thinking and feeling, the socially competent person is able to detect and regulate behaviors that should be exhibited and ones that should be suppressed"
2. Social Competence
2.1. Thinking
2.1.1. Feeling
2.1.1.1. Behavior
2.2. Relationships
2.2.1. Cruelty
2.2.1.1. Encouragement
2.2.1.1.1. Heath
3. "A respect for activities which serve to benefit civilization is universal."
4. Socialbility
4.1. Cooperative
4.1.1. Autority
4.1.1.1. Interaction
4.1.1.1.1. Motivation
5. An effective communicator
6. "Establish your credibility. Demonstrate thorough knowledge of your topic, familiarity with your audience."
7. Communication Process
7.1. Sender
7.1.1. Audience
7.1.1.1. Channel
7.1.1.1.1. Receiver
8. "Language is a system of rules regarding how sounds are made, sentences are constructed, contexts are assigned, and usage is construed."
9. Neuro-Linguistic Programming
9.1. Words
9.1.1. Tone
9.1.1.1. Body
10. Emotions
10.1. Joy
10.1.1. Fear
10.1.1.1. Sadness
10.1.1.1.1. Anger
11. Personal Development
11.1. Basic Manners
11.1.1. Verbal communication
11.1.1.1. Nonverbal communication
11.1.1.1.1. Self control
12. Conveying a Message
12.1. Steps to Avoid obstructing your career.
12.2. Know your audience
12.3. Anticipate the reaction
12.4. Gauge and Modify for any circumstantial factors
12.5. Thoroughly understand your message
13. "When communication fails, the thoughts and ideas that you convey do not quite mirror your own."
14. Basis for Communication Behavior
14.1. Habits
14.1.1. Intentions
14.1.1.1. Emotions
15. Establishing Identity
15.1. Ingroups
15.1.1. Role
15.1.1.1. Demographic
15.1.1.1.1. Affilliation