Enterprise Resource Planning
作者:katerina giannitsas

1. OpenERP
1.1. Geïnstalleerde modules
1.1.1. Sales
1.1.1.1. the suppliers and a supplier category
1.1.1.2. a sales order
1.1.2. Purchases
1.1.2.1. the customers and a customer category
1.1.2.2. a purchase order
1.1.3. Warehouse
1.1.3.1. some products and a product category
1.1.3.2. an inventory
1.1.4. Accounting
1.1.4.1. invoices
1.1.4.2. payments
1.2. Niet-geïnstalleerde modules
1.2.1. Manufacturing
1.2.2. Project
1.2.3. HR
1.2.4. Tools
2. Case: Chocolatier Valentino
2.1. Geïnstalleerde modules
2.2. Purchase
2.3. Sales
2.4. Accounting
2.5. Warehouse
3. ERP is geen CRM
3.1. ERP
3.1.1. Interne processen
3.1.2. Orderproces = van order tot factuur
3.1.3. star: ondersteund vastomlijnde processen
3.2. samen staan ze sterk !
3.3. CRM
3.3.1. Externe processen
3.3.2. commercieel proces = lead + aftersales
3.3.3. flexibel en dynamisch