People, work and society
作者:Ben Aston
1. Emosional economy
1.1. Customer satisfaction rates
2. Unitarism
3. Aim was to improve the efficiency in the workplace
4. Karl Marx
5. Fredrick Winslow Taylor
5.1. "piecework"
5.2. "rule of thumb"
6. Fordism
6.1. Automated the process of machines e.g the conveyor belt
6.2. five pound working week
7. McGregor Theories X
7.1. people are generally indolent (lazy)
7.2. Naturally resistant to change
7.3. Lack ambition, dislike responsiblity and prefer to be led
7.4. inherently self-centered and indifferent to organizational needs
7.5. Gullible, not bright
8. Knowledge economy
8.1. e.g people tending to go to university
9. fourth industrial revoloution
10. taylorism
11. Mcdonoldisation
11.1. "self service"
11.2. Ritzer
12. power of the group
13. De-powering and alienating the workforce
13.1. Suicides (FOXCOnn)
13.2. Dhaka garment factory collapse (Rana Plaza)
14. the "social man"
14.1. Returns power to the workers through social constructs
15. collectivism
16. Informal organisation
17. the hawthorne experiment
18. piece-rate
19. the "economic man"
20. adam smith
21. charasmatic authority
22. gig economy
22.1. financial insucurities
23. formal organization
24. Globalisation
25. Max Weber
26. legal authority
27. traditional authority
28. Bravereman
28.1. pre-existing methods of control before taylor
29. herzberg 2 factor theory
30. Bullshit jobs
30.1. weber
30.2. beverage report 5 giants
30.3. Greaber
31. Bureacracy
32. McGregor Theories Y
32.1. People tend to have goals
32.2. People can focus on the objectives they pursue through self-direction and self-control
33. Henri Fayal
34. Maslow
35. hierarchy of needs
36. Motivation Theories
37. individualism
38. scientific managment
38.1. an approach to managment championship