1. Analyse
1.1. Analysis Phase: as is analysis, comprehensive assessment of current situation or status quo analysis.
1.1.1. - Undertake client assessment: identify the purpose of the training, desired impact, why it is necessary and critical benefits and success factors of training.
1.1.2. - Undertake learner needs analysis: identify target learner groups and or segment, together with learners establish a baseline (prior and existing knowledge)
1.1.3. - Use Bloom's Taxonomy to baseline existing knowledge, ascertain where learners are and where they want to
2. Design
2.1. Design Phase: during the design phase we determine the overall form and structure of the learning.
2.1.1. Course Content: work with subject matter experts to determine the course content.
2.1.2. The form or model: decide the form the learning will take, based on course content, the business goals and learner needs. This may be a blended learning approach, online, project based learning etc.
2.1.3. Structural Design: decide on the structural design, modules, topics, lessons, what would be fit for purpose.
2.1.4. Learning Theories: apply and decide which learning theory or theories are best suited for the clients need and the subject matter.
2.1.5. Storyboarding: depending on your structure start putting together a structure for your storyboard.
2.1.6. Content Format and Delivery Channels: determine which content formats to use and the best way to deliver them eg: video, audio, infographics, text, visual aids etc.
3. Development
3.1. Development Phase: we go about creating the course.
3.1.1. Audience analysis: use audience tool to figure out who your audience/s are.
3.1.2. Language and writing style: define your language and writing style based on the audience analysis.
3.1.3. Chunking & cognitive load: have a clear strategy for chunking and start organising content for cognitive easing.
3.1.4. Testing and feedback: develop a few prototype lessons and test this with users. Use this to refine and adapt your content accordingly.
4. Implementation
4.1. Implementation Phase: this phase entails the deployment of the course into the organisation and launching to customers.
4.1.1. Deployment onto LMS; once course content is developed, deploy onto an LMS.
4.1.2. Testing: conduct testing with a small group of users, to iron out any problems. Undertake a focussed survey to test critical elements of the course, against learner needs and business goals. Did the course fulfil on its promise? Make final adjustments and refinements based on feedback. Final deployment.
5. Evaluation
5.1. Evaluation Phase: test whether course met the overall requirements of clients and fulfilled learner needs.
5.1.1. Evaluation Survey: during the design phase, an evaluation survey must be developed and administered once the training is complete.
5.1.2. Evaluation Reporting: analyse findings and compile an evaluation report. Figure out what worked and what did not, make recommendations that cover phases 1 through 4.
5.1.3. Go back: use results to go back to the analysis phase and refine for version 2 of the training.