Communication

1. Exchange of information

1.1. audio messages

1.1.1. telephone calls

1.1.2. podcasts

1.1.3. audio books

1.2. video messages

1.2.1. video calls

1.2.2. video conferencing

1.2.3. live telecast

1.3. written messages

1.3.1. letters

1.3.2. notices

1.3.3. emails

1.3.4. text messages

2. Major part of life

2.1. language is a necessity

2.2. The basic fundamental of life

2.3. flow of information

2.4. Different methods for flow of information

3. Need of communication

3.1. To convey messages

3.2. To be an influencer

3.3. To build relationships

3.4. To improve work culture

3.5. Helps in problem solving

3.6. Important tool to connect people

4. Relevance

4.1. Print media e.g newspaper, magazines etc.

4.1.1. For editors

4.1.2. For Copy writers

4.2. Education

4.2.1. For students

4.2.2. For teachers

4.3. Corporate

4.3.1. For managers

4.3.2. For employees

4.4. Government

4.4.1. For leaders

4.4.2. For beaurocrats

5. characteristics of good communication

5.1. Listening

5.1.1. listen completely

5.2. Friendliness

5.2.1. smile while talking

5.3. Open mindedness

5.3.1. learn and grow

5.4. Feedback

5.4.1. Response of a listener

5.5. Confidence

5.5.1. Be assertive

5.6. Non- Verbal communication

5.6.1. Appearance

5.6.2. Hand gestures

5.6.3. Eye contact

5.6.4. Posture

5.6.5. closeness or personal space