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Service 作者: Mind Map: Service

1. Process organization

1.1. Client base

1.2. Intergrations

2. Cross-functional features

2.1. Speech recognition

2.2. Outgoing communication

2.2.1. Outgoing calls

2.2.2. Outgoing messages

2.3. Answering machine

3. Team interaction

3.1. Personal task tracker

3.2. Task manager

3.2.1. Efficiency control

3.3. Communication services

3.3.1. Phone

3.3.2. Messaging

3.3.3. Videomeetings

4. Customer interaction

4.1. Call patching

4.1.1. Regular customer service

4.1.2. New customer service

4.2. Automated communication