ComBridges' Managed Services (Service Level Agreements, SLA's)

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ComBridges' Managed Services (Service Level Agreements, SLA's) 作者: Mind Map: ComBridges'  Managed Services  (Service Level  Agreements, SLA's)

1. Do It Yourself

1.1. Time & Materials services available with $100/minimum per service event, otherwise client takes responsibility for managing their own technical services

2. Video Partners

2.1. Scripting, Digital Story-telling, Production & Editing

2.2. Tube Mogul distribution

2.3. SpeakerText transcripts with linkable text

3. Marketing Partners

3.1. Professional, Corporate & Enterprise packages to be defined in terms of deliverables etc.

3.2. Monthly reviews, reports & recommendations re website traffic, conversions, ROI, tracking of marketing objectives

3.3. Social Media Marketing (SMM) Consulting & Coaching

3.4. Writing & Virtual Public Relations (VPR)

3.5. SEO/Organic Search Site Optimization & Link Building

3.6. PPC/Google AdWords & other pay-per-click Campaigns

4. Technical Partners

4.1. Basic Website Hosting

4.1.1. Value-added technical package, ComBridges acts as "technical concierge" to facilitate hosting, email, & basic technical services package with accountability

4.2. "We Do WordPress Right." Enhanced Site Maintenance Services (highly recommended for clients using WordPress)

4.2.1. WP upgrades

4.2.1.1. Backups

4.2.2. Set up & monitor Google Webmaster Tools

4.2.3. Insurance

4.2.4. Security

4.2.5. Backups

4.2.6. CB Functionality "Cocktail"

4.2.6.1. Enhancing Commenting Systems

4.2.6.2. Customize plug-in configurations

4.2.6.3. Google Analytics

4.2.6.4. SEO Plug-in

4.2.6.5. favicons (if needed)

4.2.6.6. Blog comment spam filtering

4.2.6.7. Various social networking features

4.2.6.8. Mobile alt versions