CEO [Leadership]
作者:Alzay Calhoun
1. Marketing & Operations
1.1. Client Acquisition Process
1.1.1. Client Attraction
1.1.2. Client Conversion
1.2. Client Service Process
1.2.1. Set Up & Onboarding
1.2.2. Productized Service Delivery
1.2.3. Wrap Up & Feedback
1.3. Client Retention Process
1.3.1. Referrals
1.3.2. Retainer/Continuity/Membership
1.3.3. Upsells/Cross-sells