Layout of ISO 9001:2015

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Layout of ISO 9001:2015 作者: Mind Map: Layout of ISO 9001:2015

1. 1 Scope

2. 3 Terms and deinitions

3. 5 Leadership

3.1. 5.2 Policy

3.2. 5.1 Leadership and commitment

3.3. 5.3 Organizational roles, responsibilities and authorities

4. 6 Planning

4.1. 6.2 Quality objectives and planning to achieve them

4.2. 6.1 Actions to address risks and opportunities

4.3. 6.3 Planning of changes

5. 7 Support

5.1. 7.2 Competence

5.2. 7.4 Communication

5.2.1. 7.3 Awareness

5.3. 7.1 Resources

5.4. 7.5 Documented information

6. 8 Operation

6.1. 8.1 Operational planning and control

6.2. 8.4 Control of externally provided processes, products and services

6.3. 8.2 Requirements for products and services

6.4. 8.6 Release of products and services

6.5. 8.3 Design and development of products and services

6.6. 8.5 Production and service provision

6.7. 8.7 Control of nonconforming outputs.

7. 9 Performance evaluation

7.1. 9.2 Internal audit

7.2. 9.1 Monitoring, measurement, analysis and evaluation

7.3. 9.3 Management review

8. 10 Improvement

8.1. 10.2 Nonconformity and corrective action

8.2. 10.1 General

8.3. 10.3 Continual improvement

9. 2 Normative References

10. 4 Context of the organization

10.1. 4.1 Understanding the organization and its context

10.2. 4.3 Determining the scope of the quality management system

10.3. 4.2 Understanding the needs and expectations of interested parties

10.4. 4.4 Quality management system and its processes