Production delay: root cause analysis
作者:Caitlin Hughes
1. Issue summary
1.1. 3-day delay
1.2. Reported July 3
2. Root causes
2.1. Machine downtime
2.2. Supply shortage
3. Immediate actions
3.1. Fix line A
3.2. Notify customers
4. Impact
4.1. Late shipments
4.2. Customer complaints
5. Contributing factors
5.1. Lack of alerts
5.2. Staff shortage
6. Long-term solutions
6.1. Preventive maintenance
6.2. New supplier