chapter one-intro
作者：Treva Diakow
1. what is e-commerce?
1.1. shopping on the WWW.
1.2. Business Trading
1.3. Internal process
2. Disadvantages
2.1. Consumer
2.1.1. Not all product/service options
2.1.2. security
2.1.3. costs
2.2. Business
2.2.1. Security
2.2.2. Costs
2.2.3. compatible technology
3. Value chains
3.1. Primary activities
3.1.1. Design
3.1.2. Manufacturing/creating
3.1.2.1. purchase mat/supplies
3.1.3. Logistics
3.1.3.1. Market and sell
3.1.4. New node
3.2. Supporting activities
3.2.1. Finance/Administrative
3.2.2. HR
3.2.3. Technology
3.3. SWOT
3.3.1. Strengths
3.3.2. Weaknesses
3.3.3. Opportunities
3.3.4. Threats
4. Issues
4.1. Security/Trust
4.2. Cultural
4.3. Government
4.4. Infrastructure
5. Advantages
5.1. Consumer
5.1.1. increased buying power
5.1.2. increased buying area
5.1.3. larger bargaining power
5.2. Business
5.2.1. increased profits
5.2.2. increased sales
5.2.3. Supply chain opportunities
6. Development and growth
6.1. EFT's-electronic funds transfer
6.2. EDI-Electronic data interchange
7. History
7.1. First wave-
7.1.1. dot.com busts
7.2. 2nd wave-
7.2.1. currently