Strategic Thinking for Operations
作者：Majeed Mogharreban
1. figure out where you need to improve these relationships
1.1. communicate more
1.2. communicate differently
1.3. provide care and feeding (literally)
2. Porter's Generic Strategy Grid
2.1. Cost leadership
3. stakeholder map
3.1. primary
3.2. secondary
3.3. low power
3.4. high power
4. Strategic Thinking
4.1. Create Value
4.2. Innovative methods
4.3. what is strategic thinking?
5. Delivering Stakeholder Value
5.1. For-Profit Organization
5.1.1. Profit
5.1.2. Growth
5.1.3. Market Size
5.2. Not-For Profit Organization
5.2.1. Impact
5.2.2. Return on goals
5.2.3. growth
6. Strategic Formulation
6.1. External Analysis
6.1.1. PESTLE
6.1.1.1. Political
6.1.1.2. Economic
6.1.1.3. Socio-Cultural
6.1.1.4. Technological
6.1.1.5. Legal
6.1.1.6. Environmental
6.2. Internal Analysis
6.2.1. SWOT
6.2.1.1. Resources
6.2.1.2. Capabilities
6.2.1.3. Processes
6.2.1.4. Culture
7. - Jerry -
7.1. Stakeholder Communication Table
7.1.1. Statkeholder status
7.1.1.1. Primary vs Secondary
7.1.1.2. Frequency or participation
8. Case Study
8.1. International News Paper
8.1.1. Build Technology
8.1.2. Paper is becoming less popular
9. motivation
9.1. people do things for their reasons not yours
9.2. what's in it for me?
9.3. people need to feel heard
10. strategy statement
10.1. simple
11. competetive advantage
12. Course Exam
13. Porter's Generic Strategy
13.1. Cost leadership
13.1.1. Example: Tim Hortons
13.1.2. Example: GE
13.2. Differentiation
13.2.1. Example: FedEx "When it absolutely, positively has to be there tomorrow".
13.3. Focus
13.3.1. Example: Apple