Social Media Training Plan Presentation
作者:Sheaon Monlouis
1. Training competencies
1.1. Technology literacy (ATD, 2014)
1.2. Interpersonal skills (ATD, 2014)
1.3. Industry Knowledge (ATD, 2014)
2. Ethical considerations
2.1. Be willing to address issues of right and wrong; speak up when incorrect info posted on wiki (Spector and Kappel, 2012)
2.2. inappropriate use of the tools can be devastating to personnel's career (Spector and Kappel, 2012)
2.3. be responsible for what is posted; all words are retrievable even when deleted; can be used as evidence (Milton, 2014)
3. Adult learning theories
3.1. Self-directed learning
3.1.1. adults want to be involved in decisions about learning activities (Wickett, 2005)
3.2. Experiential Learning
3.2.1. experience life and acquire new forms of knowledge, understanding, and/or skills (Wickett, 2005)
3.3. Transformative learning
3.3.1. ability to acquire new understanding through critical self-reflection (Wickett, 2005)
4. Wiki
4.1. derived from Hawaiian "wiki wiki" meaning quick or fast (Ullman, 2006)
4.2. collaborative writing application on the Internet (Ulmman, 2006)
4.3. Wiki 101 Course
4.3.1. 1 hour introductory course with Q&A
4.3.2. Create wiki, invite department
4.3.3. give same access to everyone
4.4. Group topics: Troubleshooting; Tips; Resources; Reports
5. South University
5.1. Integrate social media in Registrar's Department
5.2. Introduce departmental wiki
5.2.1. Not everyone has access to shared drive
5.2.2. Collaboration
5.2.3. Social learning
5.2.3.1. Books
5.2.3.2. News sources
5.2.3.3. Blogs
5.2.3.4. Supporting Data
5.2.3.4.1. Expert reports
5.2.3.4.2. Third party research
5.2.3.4.3. Survey data
5.2.3.4.4. Size of topic