Week 5

1. conflict resolution strategies

1.1. Is the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it.

2. Passive

2.1. Is a grammatical voice common in many languages.

3. Passive/ Aggressive

3.1. Of or denoting a type of behavior or personality characterized by indirect resistance to the demands of others and on avoidance of direct confrontation, as in procrastinating, pouting, or misplacing important materials.

4. Aggressive

4.1. Ready or likely to attack or confront; characterized by or resulting from aggression.

5. Assertive

5.1. Having or showing a confident and forceful personality.