Interactions of a Clinical Research Associate (CRA)

1. Principal Investigator (PI)

1.1. Verbal communication

1.1.1. Listening

1.1.2. Speaking

1.2. Non-verbal communication

1.2.1. Body language

1.2.2. Gestures

1.2.3. Proximity

1.3. Written communication

1.3.1. Writing

1.3.2. Reading

1.4. Personal communication

2. Research Nurses

2.1. Verbal communication

2.1.1. Speaking

2.1.2. Listening

2.2. Non-verbal communication

3. Clinical Trial Operations Manager

3.1. Verbal communication

3.1.1. Listening

3.2. Written communication

3.2.1. Writing

3.2.2. Reading

3.3. Non-verbal communication

4. Data Coordinator

4.1. Written communication

4.1.1. Writing

5. Patients

5.1. Verbal communication

5.2. Non-verbal communication

5.3. Video communication (clinical trial tutorial video)

5.4. Personal communication

6. Clinical Research Co-ordinator (CRC)

6.1. Verbal communication

6.1.1. Listening

6.1.2. Speaking

6.2. Non-verbal communication

6.3. Written communication

6.3.1. Reading

6.3.2. Writing

7. Research Ethics Board (REB)

7.1. Written communication

7.1.1. Writing

7.2. Non-verbal communication

7.2.1. Body language

7.2.2. Gestures

7.3. Verbal communication

7.3.1. Speaking

8. Research Program Manager

8.1. Verbal communication

8.1.1. Listening

8.2. Non-verbal communication

8.2.1. Silence

8.2.2. Body language

8.3. Written comunication

8.3.1. Reading

9. Clinical Site Monitor

9.1. Written communication

9.1.1. Writing

9.2. Verbal communication

9.2.1. Listening

9.3. Non-verbal communication

9.3.1. Personal appearance

9.3.2. Body language