Integrated Marketing Communication

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Integrated Marketing Communication by Mind Map: Integrated Marketing Communication

1. Definition

1.1. -Integrated marketing communications (IMC)

1.1.1. messages that deal with buyer-seller relationships

1.2. -Marketing communications

1.2.1. coordination of all promotional activities to produce a unified, customer-focused promotional message

1.2.2. IMC begins with their wants or needs and then works in reverse to the product, brand or organization

1.2.3. consumers receive many marketing messages all day

2. The Communication Process

2.1. -sender

2.1.1. seeks to convey a message to the receiver

2.2. -message

2.2.1. communication of information, advice, or a request by the sender by the sender to the receiver

2.2.2. the receiver decades or interprets, the message and sends feedback

2.2.3. effective message does three things

2.2.3.1. gains the receivers attentiom

2.2.3.2. avhieves understanding by both

2.2.3.3. stimulates receivers needs and suggests appropriate means of satisfying them

2.2.4. AIDA - steps through which an individual reaches a purchase decision: attention, interest, desire and action

2.3. -Encading - translating a message into understandable terms

2.4. -Decading - receiver's intepretation of a message

2.5. -Feedback - receiver's response to a message

2.6. -Noise - any stimulus that distracts a receiver from receiving a message

2.7. -Channel - medium through which a message is delivered

3. Sponsorships

3.1. -organizations provide money or in-kind resources to a an event or activity in exchange for a direct assaciation with that event or activity

4. Developing an Optimal Promotional Mix

4.1. -Nature of market

4.2. -Stage in the Product Lifestyle

4.3. -Price

5. Budgeting For Promotional Strategy

5.1. -Promotional budgets may differ not only on amount but also in composition

5.2. -Percentage of sales method

5.2.1. The most common way of establishing promotional budgets

5.2.2. The percentage can be based on sales either from previous year or the current year

5.3. -Fixed-sum-per-unit method

5.3.1. It allocates a predetermined amount to each sales or production unit

5.4. -Meeting competition method

5.5. -Task objective method

5.5.1. Develops a promotional budget based on a sound evaluations of the firm's promotional objectives

6. The Value of Marketing Communication

6.1. -Social Importance

6.1.1. What appeals to one group of consumers may seem tasteless to another

6.1.2. Ad agencies donate expertise for public service announcements that promote social causes

6.2. -Business Importance

6.2.1. Long-term increase in fund allocated to promotion indicates faith in its ability to encourage attitude changes, brand loyalty and additional sales

6.3. -Economic Importance

6.3.1. Provides employment for millions of people

7. Objectives of Promotion

7.1. -Provide Information

7.2. -Increase Demand

7.3. -Differentiate The Product

7.4. -Accentuate The Product's Value

7.5. -Stabilize Sales

8. Elements of The Promotional Mix

8.1. -Personal Selling

8.1.1. A seller's Promotional presentation conducted on a person-to-person basis with buyer

8.2. -Nonpersonal Selling

8.2.1. Advertising - Any paid, non-personal communication through various media about a business firm, not-for-profit organization, product, or idea by a sponsor identified in a message

8.2.2. Product Placement - marketer pays a motion picture or television program owner a free to display his or her product prominently in the film or show

8.2.3. Sales Promotion - marketing activities that stimulate consumer purchasing and dealer effectiveness

8.2.4. Direct Marketing - use of direct communication to a consumer or business recipient designed to generate a response

8.2.5. Public Relations - Firm's communications and relationships with its various publics

8.2.6. Publicity - Non-personal stimulation of demand for a good, services, place, idea, person or organization by unpaid placement of significant news regarding the product in a print or broadcast medium

8.2.7. Guerrilla marketing - unconventional, innovative and low-cost techniques to attract consumers' attention.

9. Direct Marketing

9.1. -Helps increase store traffic

9.2. -Opens new international markets of unprecedented size

9.3. -Promotes goals beyond creating product awareness

9.4. -Database are an important tool

9.5. -Direct Marketing Communication Channels

9.5.1. Direct mails such as brochures and catalogs

9.5.2. Telecommunications initiated by companies or customers

9.5.3. Television and radio through special offers, informercials , or shopping channels

9.5.4. Internent via e-mail and electronic messaging

9.5.5. Print media such as newspapers and magazines

9.5.6. Specialized channels such as electronic kiosks

10. Pulling and Pushing Promotional Strategies

10.1. -Pushing Strategy - Promotional effort by the seller directed to members of the marketing channel rather than final users

10.2. -Pulling Strategy - Promotional effort by the seller to stimulate final-user demand, which then exerts pressure on the distribution channel

11. Measuring the Effectiveness of Promotion

11.1. -Direct sales results test - Based on the specific impact on sales revenues for each dollar of promotional spending

11.2. -Indirect evaluation - Concentrating on quantifiable indicators of effectiveness such as recall and leadership,