1. Motivation
1.1. Defination
1.1.1. Motivation- Forces Affecting People’s Behavior
1.2. The models of employee:Classical
1.2.1. 1)Theory/Scientific Management 2)Behavior Theory 3)Contemporary Motivational Theories
1.3. Strategies for Enhancing Job Satisfaction and Morale
1.3.1. 1)Reinforcement/behavior modification 2)Management by objectives 3)Participative management and empowerment 4)Job enrichment and job redesign 5)Modified work schedules
2. Controlling
2.1. Defination
2.1.1. Controlling is the process of measuring performance and taking action to ensure desired result
2.2. The Control Process
2.2.1. Step 1 - Establish performance objective and standards
2.2.2. Step 2 -Measure actual performance
2.2.3. Step 3 -Compare actual performance with objectives and standards
2.2.4. Step 4 -Take neccessary action
2.3. The importance of controlling
2.3.1. i) It facilitates co-ordination ii)It helps in planning iii)Protecting the workplace
3. Leadership
3.1. Motivating Others To Work
3.2. Managerial Styles
3.2.1. Autocrative Style
3.2.2. Democratic Style
3.2.3. Free-rein Style
3.3. 21st Century Leadership/Management
3.3.1. Motivation
3.3.2. Leadership