Online Mind Mapping and Brainstorming

Create your own awesome maps

Online Mind Mapping and Brainstorming

Even on the go

with our free apps for iPhone, iPad and Android

Get Started

Already have an account? Log In

Managed Operations by Mind Map: Managed Operations
0.0 stars - reviews range from 0 to 5

Managed Operations

ITIL areas

Service support

Service delivery

Planning to implement service management

Security management

Information and communications technology (ICT) infrastructure management

The business perspective

Application management

Software asset management

DC

Tech

Process

KPI ?

ITIL KPIs Service Strategy KPIs Service Portfolio Management and Strategy Management for IT Services KPIs Financial Management KPIs Business Relationship Management ITIL KPIs Service Design KPIs Service Level Management KPIs Availability Management KPIs Capacity Management KPIs IT Service Continuity Management KPIs Information Security Management KPIs Supplier Management ITIL KPIs Service Transition KPIs Change Management KPIs Project Management (Transition Planning and Support) KPIs Release and Deployment Management KPIs Service Validation and Testing KPIs Service Asset and Configuration Management ITIL KPIs Service Operation KPIs Incident Management KPIs Problem Management ITIL KPIs Continual Service Improvement KPIs Service Review KPIs Process Evaluation KPIs Definition of Improvement Initiatives

objefctifs

Facilité

Productivité

Choix

Standards

Oracle Architecture

Couche 0 - Storage

Couche 1 - Database

Couche 2 - Application Server

Couche 3 - Outils

Based on Oracle VM

Tenir compte des machines HyperV existantes

Principes

cibles : PME

Proposer rapidement une offre

services

monitoring

performance

alerts

24/24 7/7 Avaibility

People Competences

Windows

UX

...

Method

Establish the proposition

Design the service architecture

Engineer the service processes

Deploy the service

Targets

ATOS organizations

External Customers