Five Qualities Of Great Leaders In Uncertain Times
Five Qualities Of Great Leaders In Uncertain Times -The five following qualities make for great leadership, and the more we cultivate each, the better leaders we will become, during the current crisis and beyond. A Mind Map by Arpit Banjara
1. 3) Act Quickly And Confidently
1.1. Many leaders talk
1.1.1. but not all leaders do
1.1.2. And it is doing that separates real leaders from the rest
1.2. “Say what you mean, and mean what you say.”
1.3. People learn to depend on and trust what you say
1.3.1. when your words match your actions
1.4. It is especially impactful when you act on what you’re hearing from your employees
1.4.1. when they see leaders responding in meaningful ways to their needs or requests
1.5. Leaders who act quickly and confidently
1.5.1. often must make difficult decisions
1.5.2. understanding that what’s good for the broader organization
1.5.2.1. sometimes outweighs what’s good for the few
1.6. Those leaders who can be certain, decisive and committed to clear objectives
1.6.1. especially during crisis
1.6.2. will continue to build trust in this time of uncertainty
2. 4) Build Resiliency
2.1. Resilience is the ability to get up faster
2.1.1. to bounce back and reshape
2.2. In business, this means handling challenging situations
2.2.1. with grace and confidence
2.3. It also means learning by failing fast
2.3.1. exercising a willingness to leverage data and course correct
2.4. Resilience is also about self-care
2.4.1. You must give yourself room to deal with disappointment
2.5. This is a difficult time
2.5.1. Learning self-care will reinforce resiliency
2.5.2. and ensure leaders bounce back stronger than ever
3. 5) Model Positive Behavior
3.1. Role modeling is a powerful tool for communication
3.1.1. It’s useful as a way to pass on knowledge and skills
3.1.2. and for cultivating culture and belonging
3.2. It’s important to put words to actions
3.2.1. codifying behaviors into values that reach across the business
3.3. In order to role model effectively
3.3.1. leaders need to be acutely aware of what behaviors we’re displaying
3.4. This requires real self-awareness and a willingness to analyze
3.4.1. our own performance as role models
3.5. This is where doing really comes into play
3.6. True leaders are fashioned in times of crisis
3.6.1. and those who can develop their ability
3.6.1.1. to listen fully
3.6.1.2. communicate clearly
3.6.1.3. act quickly and confidently
3.6.1.4. build resiliency
3.6.1.5. and model positive behaviors
3.6.1.5.1. will lead well into the future
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5. Leadership
5.1. Strong leadership is more important than ever
5.2. The five following qualities make for great leadership
5.2.1. and the more we cultivate each
5.2.2. the better leaders we will become
5.2.2.1. during the current crisis and beyond
6. 1) Listen Fully
6.1. Every leader needs to learn
6.1.1. the difference between listening and hearing
6.2. Hearing is passive
6.3. listening is active
6.3.1. and it’s the greatest way to understand what is happening in our organizations
6.4. We usually think about our last conversation
6.4.1. or preparing for our next meeting
6.4.2. and we’re not fully engaged with the situation at hand
6.4.3. But real listening requires full engagement
6.5. Great listeners take cues from body language
6.5.1. facial expressions and gestures
6.5.2. What’s not said is just as important as what is said
6.6. We must keep our minds open
6.6.1. We don’t know all the answers
6.6.2. which means we need to show up uniquely to each conversation
6.7. This means eliminating distractions and focusing
6.7.1. only on the people in front of us
7. 2) Communicate Clearly
7.1. There is no one-size-fits-all communication strategy
7.1.1. and in order to keep lines open and clear across the business
7.1.2. we must be mindful not just of the messages, but of the mediums, too
7.2. Successful communication begins with transparency
7.3. 4 in 10 think their company should have acted faster
7.3.1. in response to the coronavirus
7.4. Employees remain an ever-critical stakeholder
7.4.1. as companies navigate the creation of new policies, programs and efforts related to this crisis
7.5. Leaders need to exercise patience and compassion
7.5.1. especially during a time like this
7.5.2. while also being creative and thorough
7.6. Different stakeholder groups need different messages across different mediums
7.6.1. A single webinar doesn’t mean you get to check communications off your to-do list
7.7. Where else is your message showing up?
7.7.1. How are you soliciting questions or feedback?
7.8. Remember: Communication is a two-way street
7.8.1. and it’s your job to keep traffic flowing smoothly