APER Solutions, Inc.

1. Revenue Cycle Management

1.1. Process/Tasks

1.2. MGMA Standards

1.3. Goals & Results

1.3.1. Reimbursement Rates

1.3.2. A/R over 45 days

2. Sage Partnership

2.1. Niche/Customer Profile

2.1.1. Practice Size

2.1.2. Specialty

2.1.3. Paperless

2.2. Financial Considerations

2.2.1. Option 1 - Sage manages the Customer Relationship

2.2.2. Option 2 - APER Manages the Customer Relationship

2.3. Operational Considerations

2.3.1. Customer Relationship - who manages it?

2.3.1.1. Option 1 - Sage

2.3.1.2. Option 2 - APER

2.4. APER's Value Proposition

2.4.1. Experienced Executive Team

2.4.2. Trademarked APER Model

2.4.3. Unique Pricing Model

2.4.4. Global Delivery Model

2.4.5. Effective & Efficient Workflow & QA Processes

2.4.6. Technological Advantage

2.4.7. Ability to Scale Quickly

2.4.8. Tools to track, automate, manage, and measure Operations

2.4.9. Aggresive Pricing & Cost Effective Services

3. Scalability

3.1. Current Capability

3.1.1. Technology

3.1.2. India Operations

3.1.3. US Operations

3.2. Future Capabilty

3.2.1. Technology

3.2.2. India Operations

3.2.3. US Operations

4. Communication

4.1. Intra-Company

4.1.1. E-mail

4.1.2. Voice over IP

4.1.3. Knowledge Capture (Future)

4.1.4. Portal Applications

4.1.5. Training Tools

4.2. Customer

4.2.1. Current

4.2.2. Future

4.3. Insurance Companies

5. Knowledge Transfer and Collaboration

5.1. Current Process

5.2. Future Tools

5.3. Non-Technology Interventions

6. Redundancy

6.1. India Team

6.2. US Team

6.3. Future

7. Workflow Management

7.1. Tool - Features

7.1.1. Approval Process for all tasks

7.1.2. Notifications on changes in status

7.1.3. Discussion Groups per task to resolve questions/issues

7.1.4. Check-in/Check-out Concept to alleviate over-writing documents

7.1.5. Document storage and management

7.1.6. Reporting on Productivity and Quality

7.2. Future

8. Reporting & Benchmarking

8.1. Measuring Productivity

8.2. Measuring Quality

8.3. Future

8.4. Tools

9. Compliance

9.1. HIPAA

9.2. Security

10. Technology

10.1. Document & Workflow Management

10.2. Task Management & CRM

10.3. Client Software Application

10.4. Portal Application

10.5. Shared Server

10.6. Remote Client Access

10.7. Security

11. Services

11.1. Core Services

11.1.1. Revenue Cycle Management

11.1.2. Information Technology Services

11.1.3. Data Entry & Other Services

11.2. Consulting Services

11.2.1. Practice Management Consulting

11.2.2. Compliance Consulting/HIPAA

11.2.3. Credentialing Consulting

11.2.4. Coding Consulting

11.3. Software Services

11.3.1. Application Development on .NET

11.3.2. Portal Development

11.3.3. Website Development

12. Pricing Model

12.1. Per Encounter Pricing

12.2. Volume/Specialty based Pricing

13. Company Profile

13.1. Mission Statement

13.2. Vision & Objectives

13.3. Global Delivery Model

13.3.1. India Operations

13.3.2. US Operations

13.3.2.1. Location

13.3.2.2. Executive Team

13.3.2.2.1. Mohit Khurana, President

13.3.2.2.2. Betty Kuehn, Director of Operations

13.3.2.2.3. David Antell, Director of Technology

13.4. APER Model

13.4.1. Assessment

13.4.2. Planning

13.4.3. Execution

13.4.4. Results