1. Revenue Cycle Management
1.1. Process/Tasks
1.2. MGMA Standards
1.3. Goals & Results
1.3.1. Reimbursement Rates
1.3.2. A/R over 45 days
2. Knowledge Transfer and Collaboration
2.1. Current Process
2.2. Future Tools
2.3. Non-Technology Interventions
3. Workflow Management
3.1. Tool - Features
3.1.1. Approval Process for all tasks
3.1.2. Notifications on changes in status
3.1.3. Discussion Groups per task to resolve questions/issues
3.1.4. Check-in/Check-out Concept to alleviate over-writing documents
3.1.5. Document storage and management
3.1.6. Reporting on Productivity and Quality
3.2. Future
4. Reporting & Benchmarking
4.1. Measuring Productivity
4.2. Measuring Quality
4.3. Future
4.4. Tools
5. Services
5.1. Core Services
5.1.1. Revenue Cycle Management
5.1.2. Information Technology Services
5.1.3. Data Entry & Other Services
5.2. Consulting Services
5.2.1. Practice Management Consulting
5.2.2. Compliance Consulting/HIPAA
5.2.3. Credentialing Consulting
5.2.4. Coding Consulting
5.3. Software Services
5.3.1. Application Development on .NET
5.3.2. Portal Development
5.3.3. Website Development
6. Pricing Model
6.1. Per Encounter Pricing
6.2. Volume/Specialty based Pricing
7. Company Profile
7.1. Mission Statement
7.2. Vision & Objectives
7.3. Global Delivery Model
7.3.1. India Operations
7.3.2. US Operations
7.3.2.1. Location
7.3.2.2. Executive Team
7.3.2.2.1. Mohit Khurana, President
7.3.2.2.2. Betty Kuehn, Director of Operations
7.3.2.2.3. David Antell, Director of Technology
7.4. APER Model
7.4.1. Assessment
7.4.2. Planning
7.4.3. Execution
7.4.4. Results
8. Sage Partnership
8.1. Niche/Customer Profile
8.1.1. Practice Size
8.1.2. Specialty
8.1.3. Paperless
8.2. Financial Considerations
8.2.1. Option 1 - Sage manages the Customer Relationship
8.2.2. Option 2 - APER Manages the Customer Relationship
8.3. Operational Considerations
8.3.1. Customer Relationship - who manages it?
8.3.1.1. Option 1 - Sage
8.3.1.2. Option 2 - APER
8.4. APER's Value Proposition
8.4.1. Experienced Executive Team
8.4.2. Trademarked APER Model
8.4.3. Unique Pricing Model
8.4.4. Global Delivery Model
8.4.5. Effective & Efficient Workflow & QA Processes
8.4.6. Technological Advantage
8.4.7. Ability to Scale Quickly
8.4.8. Tools to track, automate, manage, and measure Operations
8.4.9. Aggresive Pricing & Cost Effective Services
9. Scalability
9.1. Current Capability
9.1.1. Technology
9.1.2. India Operations
9.1.3. US Operations
9.2. Future Capabilty
9.2.1. Technology
9.2.2. India Operations
9.2.3. US Operations
10. Communication
10.1. Intra-Company
10.1.1. E-mail
10.1.2. Voice over IP
10.1.3. Knowledge Capture (Future)
10.1.4. Portal Applications
10.1.5. Training Tools
10.2. Customer
10.2.1. Current
10.2.2. Future