Get Started. It's Free
or sign up with your email address
Onboarding states by Mind Map: Onboarding states

1. mobile number screen

1.1. validation success

1.1.1. go to OTP screen

1.2. validation fail

1.2.1. show validation message

2. OTP Screen

2.1. enters correct OTP

2.1.1. verification successful

2.2. enters wrong OTP

2.2.1. Attempt 1

2.2.1.1. give retry

2.2.2. Attempt 2

2.2.2.1. give retry

2.2.3. Attempt 3

2.2.3.1. block for 24 hours

2.3. does not enter OTP

2.3.1. after 15 sec

2.3.1.1. give resend OTP

2.3.2. After 1 resend

2.3.2.1. give resend option

2.3.3. After max resend

2.3.3.1. Wait on the screen for X mins

3. Name, DOB, PAN

3.1. Enters age out of limit

3.1.1. Attempt 1

3.1.1.1. give retry

3.1.1.1.1. state: pending

3.1.2. Attempt 2

3.1.2.1. no retry

3.1.2.1.1. state: rejected

3.2. PAN verification fails

3.2.1. Attempt 1

3.2.1.1. give retry

3.2.1.1.1. state: pending

3.2.2. Attempt 2

3.2.2.1. no retry

3.2.2.1.1. state: rejected

4. email+ PIN code

4.1. Blacklisted PIN entered

4.1.1. Attempt 1

4.1.1.1. give retry

4.1.1.1.1. state: pending

4.1.2. Attempt 2

4.1.2.1. no retry

4.1.2.1.1. state: rejected

4.2. Non-whitelisted PIN entered

4.2.1. Attempt 1

4.2.1.1. give retry

4.2.1.1.1. state: pending

4.2.2. Attempt 2

4.2.2.1. no retry

4.2.2.1.1. state: pending

4.3. whitelisted PIN entered

4.3.1. proceed further

4.3.1.1. state: in progress

5. gender + Employement

5.1. Salaried Govt/ Salaried Private/ Self employed

5.1.1. Proceed further

5.1.1.1. state: in progress

5.2. Non-salaried (Student, unemployed, pensioner)

5.2.1. Attempt 1

5.2.1.1. give retry

5.2.1.1.1. state: pending

5.2.2. Attempt 2

5.2.2.1. no retry

5.2.2.1.1. state: reject

6. softDecision

6.1. Bre approved

6.1.1. line available

6.1.1.1. state: inprogress

6.2. BRE waitlist

6.2.1. line not available

6.2.1.1. state: waitlist

6.3. BRE pending

6.3.1. state: pending

6.4. BRE reject

6.4.1. state: reject

6.5. BRE new to Buereau

6.5.1. score not available

6.5.1.1. state: pending

7. Aadhar intro screen

7.1. click on mobile not linked

7.1.1. show the different page

7.1.1.1. state: in progress

7.2. continue

8. Aadhar # +captcha

8.1. wrong captcha

8.1.1. come back to same page

8.1.1.1. state: in progress

8.2. refresh captcha

8.2.1. stay on the same page

8.2.1.1. state: in progress

8.3. correct captcha

8.3.1. proceed to Aadhar OTP verification

8.3.1.1. state: inprogress

9. Aadhar OTP

9.1. Correct OTP entered

9.1.1. go to share code screen

9.2. wrong OTP entered

9.2.1. give option to reenter captcha

9.2.1.1. go to Aadhar # + captcha page

9.2.1.1.1. state: inprogress

9.2.2. mobile number not linked

9.2.2.1. mobile not linked page

9.2.2.1.1. state: in progress

10. Address

10.1. Address PIN code is whitelisted

10.1.1. Pincode matches

10.1.1.1. Hard pull

10.1.1.1.1. State: inprogress

10.1.2. PIN code not matches prev

10.1.2.1. bottom sheet

10.2. Address PIN is blacklisted

10.2.1. Attempt 1

10.2.1.1. give retry

10.2.1.1.1. state: pending

10.2.2. Attempt 2

10.2.2.1. no retry

10.2.2.1.1. state: rejected

10.3. Non-whitelisted PIN entered

10.3.1. Attempt 1

10.3.1.1. give retry

10.3.1.1.1. state: pending

10.3.2. Attempt 2

10.3.2.1. no retry

10.3.2.1.1. state: pending

11. HardDecision

11.1. BRE Approved

11.1.1. Proceed further

11.1.1.1. state: in progress

11.2. BRE pending, BRE reject, BRE new to Beureau

11.2.1. show pending/reject screen with new score

11.2.1.1. state: reject (state to be handled by onboarding service

11.3. BRE waitlist

11.3.1. show wait list screen

11.3.1.1. state: waitlist

12. If any API fails

12.1. state in progress