Buying Process

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Buying Process by Mind Map: Buying Process

1. Direct Buy

1.1. Locate Opportunities

1.1.1. already done for dealer

1.2. Introduction

1.2.1. Step 1 - Call from dealer

1.2.1.1. a. Simple explanation of protection with AutoSale

1.2.1.2. b. (Internal) e-mail lead to dealer

1.2.1.3. c. After 90 minutes - Q: Have you been contacted by the dealer?

1.3. Interview

1.4. Selection

1.4.1. already done for user

1.5. Presentation

1.5.1. Step 2 - Visit dealership

1.5.1.1. a. Q: Schedule your visit

1.5.1.1.1. or

1.5.1.2. b. Q: Have you visited the dealership?

1.5.1.2.1. No

1.6. Demonstration

1.6.1. New node

1.7. Building Added Value

1.8. Information Review

1.9. Commitment

1.9.1. Step 3 - Confirm Purchase

1.9.1.1. Q: Are you purchasing this vehicle?

1.9.1.1.1. No

1.10. Complete Documentation

1.10.1. Step 4 - Make Payment

1.10.1.1. Q: Have you received the Invoice?

1.10.1.1.1. No

1.10.1.2. Q: Have you paid the dealer?

1.10.1.2.1. Yes

1.10.1.2.2. Not yet

1.10.1.2.3. This isn't working out

1.11. Delivered

1.11.1. Step 5 - Get Vehicle

1.11.1.1. Q: Have you received your vehicle?

1.11.1.1.1. No

1.12. Follow-up

1.12.1. Awesome! Please let us know how it went

1.12.1.1. Rate the vehicle

1.12.1.2. Rate the dealer

1.12.1.3. Rate your experience with AutoSale101

2. Assisted Purchase

2.1. Interview

2.2. Selection

2.3. Demonstration

2.4. Building Added Value

2.5. Information Review

2.6. Commitment

2.7. Complete Documentation

2.8. Delivered

2.9. Follow-up