COMPARISION VERBAL & NONVERBAL COMMUNICATION
by Ngọc Nguyễn
1. Use of word
1.1. Verbal communication uses oral or written words
1.2. Non-verbalcommunication not uses any oral or written words.
2. Type
2.1. Verbal communications two types: Oraland written
2.2. Non-verbal communications may various types: visual, audio, audio-visual, silentetc
3. Understand
3.1. Verbal communication: Easy to understand
3.2. Non-verbal communication: Difficult to understand
4. Structured
4.1. Verbal communications highly structured
4.2. Non-verbal communication lacks in formal structure
5. Distortion of information
5.1. Verbal communication: Less possibility of distortion of information
5.2. Non-verbal communication: High possibility of distortion of information
6. Continuity
6.1. Verbal communication begins and ends with words
6.2. Non-verbal communication. continues until the purpose achieved.
7. Feedback
7.1. Verbal communication gives a less and delayed feedback
7.2. Non-verbal communication gives a lot of feedback.
