Root Cause Analysis: The 5 'Why's

1. Problem:

2. Counter-Measure:

3. Why?

3.1. Question:

3.2. Answer:

4. Why?

4.1. Question:

4.2. Answer:

5. Why?

5.1. Question:

5.2. Answer:

6. Why?

6.1. Question:

6.2. Answer:

7. Why?

7.1. Question:

7.2. Answer: