ComBridges' Managed Services (Service Level Agreements, SLA's)
by Jon Leland
1. Marketing Partners
1.1. Professional, Corporate & Enterprise packages to be defined in terms of deliverables etc.
1.2. Monthly reviews, reports & recommendations re website traffic, conversions, ROI, tracking of marketing objectives
1.3. Social Media Marketing (SMM) Consulting & Coaching
1.4. Writing & Virtual Public Relations (VPR)
1.5. SEO/Organic Search Site Optimization & Link Building
1.6. PPC/Google AdWords & other pay-per-click Campaigns
2. Do It Yourself
2.1. Time & Materials services available with $100/minimum per service event, otherwise client takes responsibility for managing their own technical services
3. Technical Partners
3.1. Basic Website Hosting
3.1.1. Value-added technical package, ComBridges acts as "technical concierge" to facilitate hosting, email, & basic technical services package with accountability
3.2. "We Do WordPress Right." Enhanced Site Maintenance Services (highly recommended for clients using WordPress)
3.2.1. WP upgrades
3.2.1.1. Backups
3.2.2. Set up & monitor Google Webmaster Tools
3.2.3. Insurance
3.2.4. Security
3.2.5. Backups
3.2.6. CB Functionality "Cocktail"
3.2.6.1. Enhancing Commenting Systems
3.2.6.2. Customize plug-in configurations
3.2.6.3. Google Analytics
3.2.6.4. SEO Plug-in
3.2.6.5. favicons (if needed)
3.2.6.6. Blog comment spam filtering
3.2.6.7. Various social networking features
3.2.6.8. Mobile alt versions