Task MTL85612

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Task MTL85612 by Mind Map: Task MTL85612

1. Antivirus

1.1. Sophos

1.1.1. Console

1.1.1.1. Clean up malware in Sophos console

1.1.1.2. Sync Computer from AD to group Sophos

1.1.1.3. Solve endpoint connection fail

1.1.1.4. Design policy

1.1.1.5. Monitor trend malware

1.1.2. Create & Test Package setup

1.1.2.1. HQ

1.1.2.1.1. Update file Sophos Autoupdate &

1.1.2.1.2. Config group & set path to 10.1.0.85

1.1.2.1.3. Create & Test Package

1.1.2.2. CHM

1.1.2.2.1. Update file Sophos Autoupdate &

1.1.2.2.2. Config group & set path to 172.27.222.9

1.1.2.2.3. Create & Test Package

1.1.2.3. Branch

1.1.2.3.1. Update file Sophos Autoupdate &

1.1.2.3.2. Config group & set path to 10.1.0.85

1.1.2.3.3. Create & Test Package

1.2. clean & fix malware effect

1.2.1. Case by case

1.2.1.1. research

1.2.1.2. Solve

1.2.1.3. update KB

1.2.2. Manny

1.2.2.1. research in KB or Internet

1.2.2.2. Solve some client

1.2.2.3. Deploy solution via Sophos or AD

1.2.2.4. update KB

2. Active Directory

2.1. Policy (GPO)

2.1.1. Deploy Application

2.1.1.1. Design policy to achieve goal

2.1.1.2. Test deploy application in LAB

2.1.1.3. Deploy policy

2.1.1.4. update KB

2.1.2. Deploy Policy

2.1.2.1. Design policy to achieve goal

2.1.2.2. Test deploy policy in LAB

2.1.2.3. Deploy policy

2.1.2.4. update KB

2.2. User AD

2.2.1. Create

2.2.1.1. Bulk username

2.2.1.1.1. Analyse user data to CSV format

2.2.1.1.2. Create username from CSV format with Script from http://technet.microsoft.com

2.2.1.2. Single username

2.2.1.2.1. Find OU

2.2.1.2.2. Manual create user

2.2.2. Disable

2.2.2.1. Every month

2.2.2.1.1. MTL

2.2.2.1.2. VPN (KBA KBC MCO)

2.2.2.2. Case by case

2.2.2.2.1. Set the time resign

2.2.2.2.2. Immediate disable

2.3. DNS

2.3.1. Add

2.3.2. Delete

2.3.3. Update

2.4. Review User every month & quarter (KPMG Audit)

3. Compare & Review Hardware

3.1. Benchmark

3.2. Analyze data to Document

3.3. update KB

4. POC Software

4.1. Create check list for test

4.2. Test check list

4.3. Report

5. Desktop management

5.1. Kace

5.1.1. Deploy client

5.1.2. Management client

6. Helpdesk

6.1. Accept Phone calls from Users

6.1.1. Smart Office

6.1.1.1. HQ

6.1.1.2. CHM

6.1.2. Other

6.2. Solve common problem

6.2.1. case by case

6.2.1.1. research

6.2.1.2. Solve

6.2.1.3. update KB

6.2.2. Manny

6.2.2.1. research in KB or Internet

6.2.2.2. Solve some client

6.2.2.3. Deploy solution via AD or Kace

6.2.2.4. update KB

7. VMware

7.1. Convert Physical to VMware

7.1.1. Check OS

7.1.2. Check the remaining resources

7.2. Create guest OS

7.2.1. Config spec template

7.2.2. Power on & recheck

7.2.3. Assign IP & update to All IP Server Group.xls

7.3. Reconfig virtual Hardware

7.3.1. Check the remaining resources

7.3.2. Down system & reconfig (RAM, CPU, Network)

7.3.3. Online reconfig (Disk)

7.3.4. Test

7.4. Template

7.4.1. Create

7.4.1.1. Install OS

7.4.1.2. Update Windows

7.4.1.3. Base Config

7.4.1.4. Convert to template

7.4.1.5. Update detail to KB

7.4.2. Update existing template

7.4.2.1. Convert to Virtual Machine

7.4.2.2. Update Windows

7.4.2.3. Convert to Template

8. File Sharing

8.1. File & Sharing permission design to achieve goal

8.2. Create group AD for access

8.3. Assign file & folder permission

9. Reverse Proxy

9.1. Apache

9.1.1. Weblogic Plugins

9.1.1.1. Outside

9.1.1.1.1. Edit file httd.conf , httpd-vhosts.conf

9.1.1.1.2. Contact Network team allow firewall outside

9.1.1.1.3. Test

9.1.1.2. Inside

9.1.1.2.1. Edit file httd.conf , httpd-vhosts.conf

9.1.1.2.2. Test

9.1.2. mod_proxy

9.1.2.1. Outside

9.1.2.1.1. Edit file httd.conf , httpd-vhosts.conf

9.1.2.1.2. Contact Network team allow firewall outside

9.1.2.1.3. Test

9.1.2.2. Inside

9.1.2.2.1. Edit file httd.conf , httpd-vhosts.conf

9.1.2.2.2. Test

10. Master Image

10.1. Test Recovery from CD

10.2. Test Recovery from HDD

10.3. Test issue Recovery from HDD after Sysprep

10.4. Install & config Base Software

10.5. Remove Bloatware & test

10.6. Update Windows

10.7. Install Sophos Antivirus

10.8. Run script sophos for clone

10.9. Customize unattend.xml

10.10. Run Sysprep with unattend.xml

11. Batch script

11.1. Design script to achieve goal

11.2. LAB test

11.3. Deploy or create package

11.4. Update KB

12. Monitoring (APM)

12.1. solve issue from mail report

13. Share point

13.1. Monitoring

13.2. Solve problem

14. Smart Office

14.1. Add User

14.1.1. HQ

14.1.1.1. check duplicate user

14.1.1.2. add Member of google-apps & roaming profile HQ

14.1.1.3. Config Profile path to Server Filesharing (\\hqtmtlsrv14\profiles$\hq\salary_saving\%username%)

14.1.2. CHM

14.1.2.1. check duplicate user

14.1.2.2. add Member of google-apps - CHM

14.1.2.3. Config Profile path to Server Filesharing (\\CHMMTLSRV09\profiles$\chm\salary_saving\%username%)

14.2. Design policy

14.3. Reconfig policy

15. Deploy App Production

15.1. Backup app

15.2. Test after deploy