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making the complex simple in backend integrations by Mind Map: making the complex simple in
backend integrations
0.0 stars - reviews range from 0 to 5

making the complex simple in backend integrations

Lessons learned

Know your platforms

train everyone to understand the platforms well

SFDC is cloud-based, ramifications on security, API quotas, query time-outs &c

Understand your organization security guidelines

used proxies to go thru firewall

Identify your integration patterns

Analyze data/transaction volumes early

Batch integrations

Using informatica

files from SFDC are loaded using informatica, every 10min, transformed to enterprise data-model, & sent thru Tibco queuesto boundary systems

million records every day

Real-time integrations

3 parts (implemented using Tibco) of integrating SFDC to boundary systems

SFDC upsert web services

SFDC query web services

Push topics in Tibco

Opty example

boundary system gets opty thru Tibco topic queue

button in SFDC sends opty from boundary system

boundary system updates SFDC using web service in Tibco


minimize heavy data replication

move away from expensive point-to-point integrations

adopt enterprise integration platforms

HP used Informatica & Tibco

adopt SOA principles & techniques

use the UI as an integration layer (iFrame)

instead of bringing data from external apps, embed a page in salesforce


300K employees

35K salesforce users

chatter rollout tied to corporate "OneHP" initiative

the focus

1) sales productivity

2) sales process alignment

3) new sales platform

delivering the "Sales Cockpit" vision, presentations done directly from the system

Integrating salesforce to transform HP sales process