TWC301 Reading Notes

D#1.1, HW#4

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TWC301 Reading Notes por Mind Map: TWC301 Reading Notes

1. Processes of Technical Writing

1.1. planning

1.2. researching

1.3. organizing

1.4. drafting

1.5. designing

1.5.1. HTW: Layout and Design

1.6. integrating visuals

1.7. revising

1.8. rewriting

1.9. editing

1.10. testing

2. PSA: Problem Solving Approach

2.1. plan

2.2. research

2.3. draft

2.3.1. HTW: Writing a Draft

2.4. review

2.5. distribute

3. Workplace Problems

3.1. require information and action to solve

3.1.1. present obstacles to a particular workplace environment

4. Thinking Rhetorically

4.1. exigency

4.1.1. Document Purposes

4.1.1.1. inform

4.1.1.2. define

4.1.1.3. explain

4.1.1.4. propose

4.1.1.5. convince

4.2. audience

4.2.1. positive attitude

4.2.2. negative attitude

4.2.3. neutral attitude

4.3. document

4.4. contextual factors & constraints

4.5. workplace writer

4.5.1. correctness

4.5.2. experience & expertise

4.5.3. goodwill

4.5.4. identification

4.5.5. trust

5. Word Processors

5.1. revise or change documents

5.2. use templates and style guides

5.3. create tables or columns

5.4. use multiple windows

5.5. find and replace specific words or phrases

5.6. insert symbols, images, or charts

5.7. edit for language, grammar, or style

5.8. share or post documents

5.9. include active hypertext links

6. Desktop Publishing Software

6.1. magazines

6.2. newsletters

6.2.1. HTW: Newsletters

6.3. flyers

7. Communication Online

7.1. appropriate email address

7.2. appropriate subject line

7.3. respect others' bandwidth

7.4. lurk before leaping

7.5. polish writing

7.6. pay attention to capitalization

7.7. use attachments appropriately

7.8. back up and save files

8. Electronic Communication

8.1. wireless messaging

8.2. videoconferencing

8.3. instant messaging

8.3.1. HTW: Instant Messaging

8.4. email

8.4.1. HTW: E-mail

9. Ethics

9.1. right & wrong

9.2. understanding is crucial

9.3. metaethics

9.3.1. study of where ethical ideas come from and how they develop

9.4. normative ethics

9.4.1. study of ethics concerned with classifying what is considered right and wrong

9.5. applied ethics

9.5.1. study of particular ethical issues, problems, and circumstances

9.6. linked with law

9.7. code of ethics

10. Language

10.1. target language

10.2. official national languages

10.3. international English

10.4. text directionality

10.5. writing style

11. Avoiding Steroetypes

11.1. avoid assumptions

11.2. ask questions

11.3. collaborate with the translator

12. Transnational Ethics

12.1. write clearly

12.1.1. use correct punctuation

12.1.1.1. HTW: Punctuation

12.1.2. include definite articles

12.1.3. avoid using pronouns

12.1.4. use terminology consistently

12.1.5. avoid idiomatic language

12.1.5.1. HTW: Idioms

12.1.6. avoid comparatives

12.2. localize your writing

12.2.1. recognize alphabetic differences

12.2.2. use local numbers

12.2.3. be alert to time differences

12.2.4. avoid references to Holidays

12.2.5. avoid cultural references

12.2.6. avoid humor

12.3. account for visual and auditory perceptions

12.3.1. avoid images of people and hand gestures

12.3.2. reevaluate design elements and prniciples

12.3.3. account for differences in sound interpretation

13. Predrafting Strategies

13.1. confirm your purpose

13.2. analyze your audience

13.2.1. level of expertise

13.2.2. level of education

13.2.3. cultural differences

13.2.4. attitudes

13.2.5. expectation

13.2.6. context document will be read

13.3. gather your information

13.4. develop your ideas about the information

13.4.1. collaboration & discussion

13.4.1.1. HTW: Collaborative Writing

13.4.2. listing

13.4.3. freewriting

13.4.4. clustering

13.5. organize your information

13.5.1. purpose

13.5.2. audience

13.5.3. logic

13.5.4. ethics

13.6. organizational strategies

13.6.1. sequential

13.6.1.1. HTW: Sequential

13.6.2. chronological

13.6.3. order of importance

13.6.4. general/specific

13.6.5. division

13.6.6. classification

13.6.7. cause and effect

13.6.8. comparison/contrast

13.6.9. spatial

14. Characteristics of Technical and Professional Communication

14.1. rhetorical

14.2. audience centered

14.3. technology oriented

14.4. ethical

14.4.1. HWT: Ethics in Writing

14.5. research oriented

14.6. professional

14.7. design centered

14.8. visual

14.9. concise

14.9.1. HTW: Conciseness

15. Technical and Professional Communication Genres

15.1. e-mails

15.2. memos

15.3. letters

15.3.1. HTW: Letters

15.4. resumes

15.5. definitions

15.6. descriptions

15.7. websites and text messages

15.8. instructions

15.9. manuals

15.10. proposals

15.11. informal reports

15.12. formal reports

15.13. presentations

16. Rhetorical Problems

16.1. require choosing the best approach to communication problems

16.1.1. difficulties or troubles involved in the production of a text or document

17. Presentation Software

17.1. create slideshow with sound, video, or graphics

17.2. apply design themes and templates

17.3. use different views

17.4. share presentations

18. Graphics & Imaging Software

18.1. edit and crop images

18.2. erase parts of images

18.3. manipulate images

18.4. create text objects

18.5. develop graphic images

18.6. design graphs, tables, & flowcharts

18.7. change text appearance

18.8. add sound or motion

19. Web-authoring Software

19.1. enter text, graphics, & multimedia objects

19.2. switch between various modes

19.3. easily upload or post to a server

19.4. create Cascading Style Sheets

19.5. insert navigational buttons

20. Technology

20.1. makes collaboration more efficient

21. Email Efficiency

21.1. speed

21.2. price

21.3. convenience

21.4. organization

22. World Wide Web

22.1. access

22.2. storage

22.3. multimedia use

22.4. transmission

22.5. collaboration

23. Workplace Writers

23.1. attentive to law, honesty, and confidentiality

23.2. consider how editing and revising a document might alter the meaning

23.3. avoid using deceptive or evasive language, inappropriate jargon, or manipulating information

24. Transnational

24.1. global community without national borders

25. Multinational

25.1. distinctive borders between countries

26. Education

26.1. literacy

26.2. common body of knowledge

26.3. learning style

27. Politics & Law

27.1. trade issues

27.2. legal issues

27.3. political traditions and symbols

28. Society

28.1. age

28.2. business etiquette

28.3. family & social interactions

29. Differences

29.1. Language

29.2. Technology

29.3. Education

29.4. Politics & Law

29.5. Economics

29.6. Society

29.7. Religion

30. Enhancing Translation

30.1. terminology

30.2. clarity

30.2.1. HTW: Clarity

30.3. cultural & rhetorical differences

30.4. design

31. Accommodating Transnational Audiences

31.1. localization

31.1.1. general

31.1.2. radical

31.2. internationalization

31.2.1. the process of writing documents so they can easily be localized for transnational audiences

31.3. globalization

31.4. verbal comunication

32. Writing The Draft

32.1. parts of a document

32.1.1. front matter

32.1.1.1. table of contents

32.1.1.2. byline

32.1.1.3. list of figures

32.1.1.4. materials, parts, or tools lists

32.1.1.5. executive summary/abstract

32.1.1.6. inside and return addresses

32.1.1.7. cover image

32.1.1.8. introduction

32.1.1.9. alerts and warnings

32.1.1.10. definitions

32.1.1.11. date

32.1.1.12. title

32.1.2. body

32.1.2.1. procedures

32.1.2.2. data

32.1.2.3. steps

32.1.3. end matter

32.1.3.1. conclusions

32.1.3.2. additional information

32.1.3.3. troubleshooting suggestions

32.1.3.4. additional warnings or alerts

32.1.3.5. recommendations

32.1.3.6. indexes

32.1.3.7. appendixes

32.1.3.8. glossaries

32.1.3.9. contact information

32.1.3.10. follow-up information

32.2. a nonlinear process

32.3. drafting the body

32.3.1. coverage & length

32.3.2. organization & access

32.4. drafting the conclusion

32.5. drafting the introduction

32.5.1. purpose/objective

32.5.2. scope

32.5.2.1. HTW: Scope

32.5.3. statement of the problem

32.5.4. relevant information/background

32.5.5. key terms

32.5.6. overview of organization

32.5.7. summary