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PAPER THREE CASE STUDY - Supermarkets 2008 by Mind Map: PAPER THREE CASE STUDY - Supermarkets 2008
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PAPER THREE CASE STUDY - Supermarkets 2008

AREAS OF IMPACT

Business and Employment

Politics and Government

SOCIAL AND ETHICAL ISSUES (I PIC GRAPPES)

Privacy

RFID tracking of Staff

Of customer information, Credit Card, Shopping habits, Target Advertising

People and Machines

machines and jobs normally controlled and operated by humans will be replaced by technology

People lose their jobs

Security

Equality of Access

Control

Policies and Standards

Find some specifics- maybe from Loyalty Card Schemes and Site

IT SYSTEMS

You will need to make sure each of these areas is covered in the IT Systems area of your WIKI

Loyalty Programme

personal cards

La Vianda credit card

Data Mining

Universal Product Code (barcode) (Joeblogs)

EDI

RFID tags (Joeblogs)

Active

Passive

LAN

Wi-Fi

Web Server - How would this work...

POS/EPOS (rdubb)

POS: a managed care policy that gives members the option to choose between in-network and out-of-network care.

EPOS: Electronic point-of-sale scanning of barcodes for inventory management.

Smart Shelves (Moosykinns)

Smart Carts (Moosykinns)

DTP Software (Moosykinns)

What other Productivity Software Could be of help?

Self-scanning handheld devices

Stock Control

PDA

SEC Computers

Electronic Article Surveillance

Dynamic Pricing Strategies

Control Systems

Feedback Loops

TRENDS

Express service using self-scanning handheld devices

alternative methods of shopping

For potential customers who are housebound or have restricted mobility

Parents allow their children to purchase goods using loyalty card scheme

No need to carry cash

Customer purchasing behaviour

Effectiveness of advertising

Improvement in advertising

Expand it's customer base outside of local region

Delivered in local region by La Vienda from overseas purchases

Possibility of opening a second store in another city

SOLUTIONS

These must be solutions related to the SUPERMARKET

Encryption

RFID Tags

3rd Party Secure Payment System

e.g. Paypal

E-Commerce

CHALLENGES

Improve stock management

Just in Time Vs Standard Stock Control

Accurate method of recording workers' hours

Growth cannot take place with the current IT systems in place

No room to expand on the current site

Opening a second store in another city

Disabled Access

Health and Safety

RSI

Particular Supermarket Research

TESCO

Sainsbury