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3 years ago by Stephanie Zimmerman
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LSLC Training Needs Assessment by Stephanie Zimmerman Mind Map: LSLC Training Needs Assessment

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LSLC Training Needs Assessment

A place to gather all of my thought processes for the assessment I will be undertaking for my Library System. Stephanie Zimmerman Training Coordinator Library System of Lancaster County http://lslctraining.blogspot.com A Needs Assessment/Skills Gap Analysis is identifying the gaps between CURRENT and DESIRED SKILLS (so what are those right now?) and the possible solutions to those gaps (what action is needed to close the gaps? Is it training or not? If it is training, what kind of training?).

Do they have yearly evaluation procedures?

Computer Skills

Millennium

LILLY

Windows

Microsoft Office

Databases

CAS

Social Media

Computer Basics

Peripherals

Internet

Photo Editing

Video Editing

Web Design

Calcium Calendar

Email

Project Management

Online Surveys

Google

Attending a Webinar

PDFs

Wi-Fi

EnvisionWare

Phone Skills/Etiquette

Attending a Webinar

What are the Libraries Doing?

Do they have job descriptions

What internal training are they doing?

Do they have defined Core Competencies?

Do they do Performance Appraisals?

What is their mission statement?

What are their organizational goals?

Interest in a Systemwide Staff Day?

Interest in a Training/Cont. Ed Committee?

Look for an "inside" person at each library

Someone who advocates training and is techie.

Job Positions

Director

Asst. Director

Circulation Manager

Circulation Asst.

Youth Staff

Board

Volunteer

Webmaster

Volunteer Coordinator

Accountant

Public Services Librarian

Adult Services Librarian

Collection Development Coordinator

Passport Service

Technology Coordinator

Acquisitions

Community Relations

Reference Librarian

Facilities Coordinator

Reserves

Interlibrary Loan

Business Reference Librarian

Maintenance

Branch Coordinator

Data Controller

Special Services Coordinator

Program Manager

WebJunction Competencies

Library Management

Note: WebJunction has courses in this area.

Personal & Interpersonal

Public Services

Technical Services

Technology: Core Technology

Technology: Systems & IT

Needs Assessment Basics Book

Chapter 1: Why Needs Assessment?

Chapter 2: The Training Request

Chapter 3: Identifying Questions and Data Sources

Chapter 4: Evaluating Potential Data Collection Methods

Chapter 5: Data Collection Implementation

Chapter 6: Data Analysis Findings

Chapter 7: Data Analysis Recommendations

Chapter 8: Communicating With Your Client

Chapter 9: The Ideal Organization Scan

Chapter 10: A Final Note

Teaching Technology book

A How To Do It Manual for Librarians by D. Scott Brandt

Part 1: Developing Technology Training Courses Using ADDIE

My plan?

First a direct-informal (asking staff casual questions) survey?

Or first a direct-informal (asking directors about learning issues) survey to identify what should go on the staff survey.

Be sure to ask specific and measurable questions, not just do you need training on...

Determine where staff are already on the topics I ask about - novice vs. pro etc.

Soft Skills

Customer Service

Diversity Training

Strategic Planning/Goal Setting

Leadership/Management Training

Budgeting

Time Management

Fundraising

Managing Volunteers

Hiring

They need to learn how to explain the problems they are experiencing when writing to the helpdesk.