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Technical Communication in the Twenty-first Century by Mind Map: Technical Communication in the Twenty-first Century
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Technical Communication in the Twenty-first Century

Chapter One

Genres of Technical and Professional Communication

Solving Problems Through Technical and Professional Communication

Characteristics of Technical and Professional Communication

Activities of Technical and Professional Writing

HTW Organization, Writing, and Revisision

Chapter Two

Workplace Problems

Rhetorical Problems

Chapter Three

Creating documents

Communication and collaborating

The future of workplace writing and computer technology

Chapter Four

What is Ethics?

Guideline #1: Ethics and Law are not the same

Guideline #2: Be honest

Guideline #3: Respect Confidentiality

Ethics in context

Codes of Ethics

Ethics and technology

Environmental Ethics

Avoiding Unethical Writing

Chapter Five

Learning about differences

Avoiding sterotypes

HTW: ESL Tips

Enhancing translation

HTW: Style and language--Style

Accommodating trasnational audiences

Transnational Ethics

Guidelines fro writing for transnational audiences

Chapter Seven

Predrafting strategies

Writing the draft

Electronic templates and wizards