1. technical comm.
1.1. Chapter 5 Relations
1.1.1. Audience
1.1.2. Writing for a diverse Audience
1.1.3. preparation
1.1.4. persuasion
1.1.5. globalization
1.1.6. internationalization
1.2. Chapter 7 Relations
1.2.1. organization wirting and revision
1.2.2. organization
1.2.3. outlining
1.2.4. preperation
1.2.5. proof reading
2. cotents by topic
2.1. Research and Documentation
2.1.1. Research
2.1.2. Brainstorming
2.2. Organization, Writing and Revision
2.2.1. Writing a draft
2.2.2. Proofreading
3. Chapter 5
3.1. Learning About Difference
3.1.1. Language
3.1.2. Technology
3.1.3. Education
3.1.4. Politics and Law
3.1.5. Economics
3.1.6. Society
3.1.7. Religion
3.2. Avoiding Stereotypes
3.2.1. Avoid Assumptions
3.2.2. Ask Questions
3.2.3. Enhancing Translation
3.2.3.1. Clarity
3.2.3.2. Terminology
3.2.3.3. Cultural Differences
3.2.4. Collaborate With the Transaltor
3.3. Accomodating Transnational Audiences
3.3.1. Localization
3.3.2. Internationalization
3.3.3. Globalization
3.3.4. Verbal Communication
3.3.5. Transnational Ethics
4. Chapter 7
4.1. Organizing and drafting
4.1.1. predrafting strategies
4.1.1.1. confirm your prupose
4.1.1.2. analyze your audience
4.1.1.3. organize your information
4.1.1.3.1. organization strategies
4.1.1.4. gather your information
4.1.2. Writing the draft
4.1.2.1. a nonlinear process
4.1.2.2. drafting the body
4.1.2.3. coverage and length
4.1.2.4. organization and access
4.1.2.5. drafting the conlcusion
4.1.2.6. drafting the intoduction
4.1.2.6.1. prupose/objective
4.1.2.6.2. scope
4.1.2.6.3. statement of the problem
4.1.2.6.4. relevvant infrmation/background
4.1.2.6.5. key terms
4.1.2.6.6. overview of the organization
4.1.2.6.7. summary
4.1.2.7. electronic templates and wizards