PRINCE2 (TM) Communication Management Strategy
To get an editable copy of this template to use on your project go to http://www.stakeholdermap.com/project-templates/prince-2-templates.html
1. Document information
1.1. Project Name
1.1.1. [name]
1.2. Date
1.2.1. [date]
1.3. Release
1.3.1. Draft/Final
1.4. Author
1.4.1. [author]
1.5. Owner
1.5.1. [owner]
1.6. Client
1.6.1. [client]
1.7. Document Number
1.7.1. [number]
1.8. Revision, Approvals & Distribution
1.8.1. Revision History
1.8.1.1. Revision # [....]
1.8.1.1.1. Revision Date
1.8.1.1.2. Previous Revision Date
1.8.1.1.3. Summary of Changes
1.8.1.1.4. Changes Marked
1.8.1.2. Revision # [....]
1.8.1.2.1. Revision Date
1.8.1.2.2. Previous Revision Date
1.8.1.2.3. Summary of Changes
1.8.1.2.4. Changes Marked
1.8.1.3. Revision # [....]
1.8.1.3.1. Revision Date
1.8.1.3.2. Previous Revision Date
1.8.1.3.3. Summary of Changes
1.8.1.3.4. Changes Marked
1.8.1.4. Date of next revision:
1.8.1.4.1. [....]
1.8.2. Approvals
1.8.2.1. Approval # [....]
1.8.2.1.1. Name
1.8.2.1.2. Signature
1.8.2.1.3. Title
1.8.2.1.4. Date of Issue
1.8.2.1.5. Version
1.8.2.2. Approval # [....]
1.8.2.2.1. Name
1.8.2.2.2. Signature
1.8.2.2.3. Title
1.8.2.2.4. Date of Issue
1.8.2.2.5. Version
1.8.2.3. Approval # [....]
1.8.2.3.1. Name
1.8.2.3.2. Signature
1.8.2.3.3. Title
1.8.2.3.4. Date of Issue
1.8.2.3.5. Version
1.8.3. Distribution
1.8.3.1. Distribution # [....]
1.8.3.1.1. Name
1.8.3.1.2. Title
1.8.3.1.3. Date of issue
1.8.3.1.4. Version
1.8.3.2. Distribution # [....]
1.8.3.2.1. Name
1.8.3.2.2. Title
1.8.3.2.3. Date of issue
1.8.3.2.4. Version
2. Overview
2.1. Purpose
2.1.1. A Communication Management Strategy contains a description of the means and frequency of communication to parties both internal and external to the project. It facilitates engagement with stakeholders through the establishment of a controlled and bi-directional flow of information.
2.2. Contents
2.2.1. The Communication Management Strategy should cover the following topics.
2.2.2. Introduction
2.2.3. Communications Procedure
2.2.4. Tools and Techniques
2.2.5. Records
2.2.6. Reporting
2.2.7. Timing of Communication Activities
2.2.8. Roles and Responsibilities
2.2.9. Stakeholder Analysis
2.2.10. Information Needs
2.3. Advice
2.3.1. The Communication Management Strategy is derived from the: Corporate communications policies (e.g. rules for disclosure for publicly listed companies); The programme’s information management strategy; Other components of the Project Initiation Documentation (in particular the project management team structure, the Risk Management Strategy, Quality Management Strategy and Configuration Management Strategy); Facilitated workshops/informal discussions with stakeholders; and Stakeholder analysis.
2.3.2. A Communication Management Strategy can take a number of formats, including: Stand-alone product or a section in the Project Initiation Documentation; Document, spreadsheet or mindmap; Entry in a project management tool.
2.3.3. The following quality criteria should be observed:
2.3.3.1. All stakeholders have been identified and consulted for their communication requirements
2.3.3.2. There is agreement from all stakeholders about the content, frequency and method of communication
2.3.3.3. A common standard for communication has been considered
2.3.3.4. The time, effort and resources required to carry out the identified communications have been allowed for in Stage Plans
2.3.3.5. The formality and frequency of communication is reasonable for the project’s importance and complexity
2.3.3.6. For projects that are part of a programme, the lines of communication, and the reporting structure between the project and programme, have been made clear in the Communication Management Strategy
2.3.3.7. The Communication Management Strategy incorporates corporate communications facilities where appropriate (e.g. using the marketing communications department for distributing project bulletins)
3. Records
3.1. [Define what communication records will be required and where they will be stored (for example, logging of external correspondence]
4. Tools and Techniques
4.1. [Refer to communication tools and techniques that will be used, for each step in the communication process]
5. Introduction
5.1. [State the purpose, objectives and scope, and identify who is responsible for the strategy]
6. How to use this template
6.1. How to share this template with your team
6.1.1. Send an email
6.1.1.1. 1. Click Share this map
6.1.1.2. 2. Select Invite People
6.1.1.3. 3. Write a message
6.1.1.4. 4. Click Invite
6.1.2. Send a link
6.1.2.1. 1. Click Share this map
6.1.2.2. 2. Tick Link to share
6.1.2.3. 3. Copy the link to share it
6.1.3. Export
6.1.3.1. 1. Click down arrow, bottom right
6.1.3.2. 2. Select the export option you want
6.2. How to complete this template
6.2.1. Complete the sections in square brackets
6.2.1.1. [....]
6.2.2. Read these sections for help on this template
6.2.2.1. Purpose
6.2.2.2. Advice
6.2.3. Navigate using the links in Contents
6.2.3.1. Contents
6.3. Attribution
6.3.1. Copyright © AXELOS Limited 2009. All rights reserved. Material is reproduced with the permission of AXELOS
6.4. Get this template here
7. Communications Procedure
7.1. [Describe communication methods to be used. Any variance from corporate or programme management standards should be highlighted, together with a justification for the variance]
8. Reporting
8.1. [Describe any reports on the communication process that are to be produced, including their purpose, timing and recipients (for example, performance indicators)]
9. Timing of Communication Activities
9.1. [State when formal communication activities are to be undertaken (for example, at the end of a stage) including performance audits of the communication methods]
10. Roles and Responsibilities
10.1. [Describe who will be responsible for what aspects of the communication process, including any corporate or programme management roles involved with communication]
11. Stakeholder Analysis
11.1. Interested Party
11.1.1. Current Relationship
11.1.2. Desired Relationsip
11.1.3. Interfaces
11.1.4. Key Messages
11.2. Interested Party
11.2.1. Current Relationship
11.2.2. Desired Relationsip
11.2.3. Interfaces
11.2.4. Key Messages
11.3. Interested Party
11.3.1. Current Relationship
11.3.2. Desired Relationsip
11.3.3. Interfaces
11.3.4. Key Messages
11.4. Interested Party
11.4.1. Current Relationship
11.4.2. Desired Relationsip
11.4.3. Interfaces
11.4.4. Key Messages
11.5. Interested Party
11.5.1. Current Relationship
11.5.2. Desired Relationsip
11.5.3. Interfaces
11.5.4. Key Messages
11.6. Interested Party
11.6.1. Current Relationship
11.6.2. Desired Relationsip
11.6.3. Interfaces
11.6.4. Key Messages
12. Information Needs
12.1. Interested Party
12.1.1. Information for Distribution
12.1.2. Information for Collection
12.1.3. Information Provider and Recipient
12.1.4. Frequency of Communication
12.1.5. Means of Communication
12.1.6. Format of Communication
12.2. Interested Party
12.2.1. Information for Distribution
12.2.2. Information for Collection
12.2.3. Information Provider and Recipient
12.2.4. Frequency of Communication
12.2.5. Means of Communication
12.2.6. Format of Communication
12.3. Interested Party
12.3.1. Information for Distribution
12.3.2. Information for Collection
12.3.3. Information Provider and Recipient
12.3.4. Frequency of Communication
12.3.5. Means of Communication
12.3.6. Format of Communication
12.4. Interested Party
12.4.1. Information for Distribution
12.4.2. Information for Collection
12.4.3. Information Provider and Recipient
12.4.4. Frequency of Communication
12.4.5. Means of Communication
12.4.6. Format of Communication
12.5. Interested Party
12.5.1. Information for Distribution
12.5.2. Information for Collection
12.5.3. Information Provider and Recipient
12.5.4. Frequency of Communication
12.5.5. Means of Communication
12.5.6. Format of Communication
12.6. Interested Party
12.6.1. Information for Distribution
12.6.2. Information for Collection
12.6.3. Information Provider and Recipient
12.6.4. Frequency of Communication
12.6.5. Means of Communication
12.6.6. Format of Communication