PRINCE2 (TM) Communication Management Strategy
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1. Introduction
1.1. [State the purpose, objectives and scope, and identify who is responsible for the strategy]
2. Tools and Techniques
2.1. [Refer to communication tools and techniques that will be used, for each step in the communication process]
3. Communications Procedure
3.1. [Describe communication methods to be used. Any variance from corporate or programme management standards should be highlighted, together with a justification for the variance]
4. Reporting
4.1. [Describe any reports on the communication process that are to be produced, including their purpose, timing and recipients (for example, performance indicators)]
5. Timing of Communication Activities
5.1. [State when formal communication activities are to be undertaken (for example, at the end of a stage) including performance audits of the communication methods]
6. Roles and Responsibilities
6.1. [Describe who will be responsible for what aspects of the communication process, including any corporate or programme management roles involved with communication]
7. Stakeholder Analysis
7.1. Interested Party
7.1.1. Current Relationship
7.1.2. Desired Relationsip
7.1.3. Interfaces
7.1.4. Key Messages
7.2. Interested Party
7.2.1. Current Relationship
7.2.2. Desired Relationsip
7.2.3. Interfaces
7.2.4. Key Messages
7.3. Interested Party
7.3.1. Current Relationship
7.3.2. Desired Relationsip
7.3.3. Interfaces
7.3.4. Key Messages
7.4. Interested Party
7.4.1. Current Relationship
7.4.2. Desired Relationsip
7.4.3. Interfaces
7.4.4. Key Messages
7.5. Interested Party
7.5.1. Current Relationship
7.5.2. Desired Relationsip
7.5.3. Interfaces
7.5.4. Key Messages
7.6. Interested Party
7.6.1. Current Relationship
7.6.2. Desired Relationsip
7.6.3. Interfaces
7.6.4. Key Messages
8. Information Needs
8.1. Interested Party
8.1.1. Information for Distribution
8.1.2. Information for Collection
8.1.3. Information Provider and Recipient
8.1.4. Frequency of Communication
8.1.5. Means of Communication
8.1.6. Format of Communication
8.2. Interested Party
8.2.1. Information for Distribution
8.2.2. Information for Collection
8.2.3. Information Provider and Recipient
8.2.4. Frequency of Communication
8.2.5. Means of Communication
8.2.6. Format of Communication
8.3. Interested Party
8.3.1. Information for Distribution
8.3.2. Information for Collection
8.3.3. Information Provider and Recipient
8.3.4. Frequency of Communication
8.3.5. Means of Communication
8.3.6. Format of Communication
8.4. Interested Party
8.4.1. Information for Distribution
8.4.2. Information for Collection
8.4.3. Information Provider and Recipient
8.4.4. Frequency of Communication
8.4.5. Means of Communication
8.4.6. Format of Communication
8.5. Interested Party
8.5.1. Information for Distribution
8.5.2. Information for Collection
8.5.3. Information Provider and Recipient
8.5.4. Frequency of Communication
8.5.5. Means of Communication
8.5.6. Format of Communication
8.6. Interested Party
8.6.1. Information for Distribution
8.6.2. Information for Collection
8.6.3. Information Provider and Recipient
8.6.4. Frequency of Communication
8.6.5. Means of Communication
8.6.6. Format of Communication
9. Document information
9.1. Project Name
9.1.1. [name]
9.2. Date
9.2.1. [date]
9.3. Release
9.3.1. Draft/Final
9.4. Author
9.4.1. [author]
9.5. Owner
9.5.1. [owner]
9.6. Client
9.6.1. [client]
9.7. Document Number
9.7.1. [number]
9.8. Revision, Approvals & Distribution
9.8.1. Revision History
9.8.1.1. Revision # [....]
9.8.1.1.1. Revision Date
9.8.1.1.2. Previous Revision Date
9.8.1.1.3. Summary of Changes
9.8.1.1.4. Changes Marked
9.8.1.2. Revision # [....]
9.8.1.2.1. Revision Date
9.8.1.2.2. Previous Revision Date
9.8.1.2.3. Summary of Changes
9.8.1.2.4. Changes Marked
9.8.1.3. Revision # [....]
9.8.1.3.1. Revision Date
9.8.1.3.2. Previous Revision Date
9.8.1.3.3. Summary of Changes
9.8.1.3.4. Changes Marked
9.8.1.4. Date of next revision:
9.8.1.4.1. [....]
9.8.2. Approvals
9.8.2.1. Approval # [....]
9.8.2.1.1. Name
9.8.2.1.2. Signature
9.8.2.1.3. Title
9.8.2.1.4. Date of Issue
9.8.2.1.5. Version
9.8.2.2. Approval # [....]
9.8.2.2.1. Name
9.8.2.2.2. Signature
9.8.2.2.3. Title
9.8.2.2.4. Date of Issue
9.8.2.2.5. Version
9.8.2.3. Approval # [....]
9.8.2.3.1. Name
9.8.2.3.2. Signature
9.8.2.3.3. Title
9.8.2.3.4. Date of Issue
9.8.2.3.5. Version
9.8.3. Distribution
9.8.3.1. Distribution # [....]
9.8.3.1.1. Name
9.8.3.1.2. Title
9.8.3.1.3. Date of issue
9.8.3.1.4. Version
9.8.3.2. Distribution # [....]
9.8.3.2.1. Name
9.8.3.2.2. Title
9.8.3.2.3. Date of issue
9.8.3.2.4. Version
10. How to use this template
10.1. How to share this template with your team
10.1.1. Send an email
10.1.1.1. 1. Click Share this map
10.1.1.2. 2. Select Invite People
10.1.1.3. 3. Write a message
10.1.1.4. 4. Click Invite
10.1.2. Send a link
10.1.2.1. 1. Click Share this map
10.1.2.2. 2. Tick Link to share
10.1.2.3. 3. Copy the link to share it
10.1.3. Export
10.1.3.1. 1. Click down arrow, bottom right
10.1.3.2. 2. Select the export option you want
10.2. How to complete this template
10.2.1. Complete the sections in square brackets
10.2.1.1. [....]
10.2.2. Read these sections for help on this template
10.2.2.1. Purpose
10.2.2.2. Advice
10.2.3. Navigate using the links in Contents
10.2.3.1. Contents
10.3. Attribution
10.3.1. Copyright © AXELOS Limited 2009. All rights reserved. Material is reproduced with the permission of AXELOS
10.4. Get this template here
11. Overview
11.1. Purpose
11.1.1. A Communication Management Strategy contains a description of the means and frequency of communication to parties both internal and external to the project. It facilitates engagement with stakeholders through the establishment of a controlled and bi-directional flow of information.
11.2. Contents
11.2.1. The Communication Management Strategy should cover the following topics.
11.2.2. Introduction
11.2.3. Communications Procedure
11.2.4. Tools and Techniques
11.2.5. Records
11.2.6. Reporting
11.2.7. Timing of Communication Activities
11.2.8. Roles and Responsibilities
11.2.9. Stakeholder Analysis
11.2.10. Information Needs
11.3. Advice
11.3.1. The Communication Management Strategy is derived from the: Corporate communications policies (e.g. rules for disclosure for publicly listed companies); The programme’s information management strategy; Other components of the Project Initiation Documentation (in particular the project management team structure, the Risk Management Strategy, Quality Management Strategy and Configuration Management Strategy); Facilitated workshops/informal discussions with stakeholders; and Stakeholder analysis.
11.3.2. A Communication Management Strategy can take a number of formats, including: Stand-alone product or a section in the Project Initiation Documentation; Document, spreadsheet or mindmap; Entry in a project management tool.
11.3.3. The following quality criteria should be observed:
11.3.3.1. All stakeholders have been identified and consulted for their communication requirements
11.3.3.2. There is agreement from all stakeholders about the content, frequency and method of communication
11.3.3.3. A common standard for communication has been considered
11.3.3.4. The time, effort and resources required to carry out the identified communications have been allowed for in Stage Plans
11.3.3.5. The formality and frequency of communication is reasonable for the project’s importance and complexity
11.3.3.6. For projects that are part of a programme, the lines of communication, and the reporting structure between the project and programme, have been made clear in the Communication Management Strategy
11.3.3.7. The Communication Management Strategy incorporates corporate communications facilities where appropriate (e.g. using the marketing communications department for distributing project bulletins)